SERVPRO of Northeast Spokane Employee Photos

Jason Maas


Jason Maas has lived in the Spokane Area for over 30 years and has served his community in a number of different capacities. Jason studied at the Community Colleges of Spokane. He then attended a 5 yr Apprenticeship through the I.B.E.W and set out to start his first successful business "Maas Electric, Inc" in 2003. Jason's certifications include: Administrator License, Journeyman Electrician License, Successful Subrogation, Water Damage Restoration, Applied Structural Drying, EPA Lead-Based Paint Program.

Jason volunteered as a soccer & golf coach and he is an avid golfer. He has multiple times volunteered for the KXLY Extreme Team Makeover of Spokane donating not only materials but his own time and labor for those who are living in extreme situations.

Dena Maas


Dena Maas has lived in Spokane for over 45 years where she was born and raised. Dena holds customer service in high regard having spent 27 years in the food/retail industry, 16 of those years as a store manager. Dena was a district trainer for multiple leadership development classes and has even received various honors in leadership throughout her career. Exceeding the needs of her customers has always been a top priority. She accomplishes this by developing lasting relationships with the people she serves.

Dena volunteered at 2nd Harvest Food bank events, Susan G Komen, Boys and Girls Club. She loves the people in her community and finds ways to connect with them through service.

Dena loves the outdoors and can be often found, cycling, swimming, and walking her dog. She loves spending time with her family, especially doing activities outdoors with them.

Rob G.

Commercial Sales & Marketing Representative

A veteran of over 20 years experience in the commercial and residential construction industries. Skilled in all aspects of customer service such as sales, planning, marking and business development. Rob prides himself on being his customers “go to” guy and builds quality business relationships through a strong work ethic and delivering what he promises.

Rob and his family have lived in the Pacific Northwest their entire lives and have volunteered their time many consecutive years serving the community by working various charity events.

Rob enjoys golfing, working on muscle cars, hotrods and many outdoor activities such as camping, boating, kayaking, hiking, and motor sports with his family.

Jonathan B.

Office Manager

Jonathan has 10+ years in the restoration industry and 20+ years in information technology and brings a unique perspective to our team.  He has certifications through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Damage Restoration (WRT) and the School of Forensic Restoration for Crime Scene & Biohazard Cleanup. He has also received an education in Xactimate claims processing software. Originally from Northern California, Jonathan currently resides in Spokane, WA with his wife Adrienne.

Whether it’s processing claims, estimating a loss, assisting with a marketing project, or finding an IT solution, Jonathan is always ready to help in whatever capacity is needed to get the job accomplished. He finds being able to help customers in their time of need to be highly rewarding and satisfying.

Jonathan enjoys spending time with his family enjoying all things technological and culinary related, as well as attempting to play music on his ukulele.

Rob M.

Production Technician

Originally from New Jersey, Rob has lived in Spokane since 2006. He is passionate about helping others in their time of need; he has been in the cleaning and restoration industry since 2013 and has earned certifications in water mitigation (WRT) and carpet (CCT) and upholstery cleaning (UFT.) When Rob is not working, he loves being active outdoors with his two young sons or enjoying new restaurants with friends.

Brittany C.

Production Technician

Brittany has been in the Spokane, WA area for 6 years.  She has experience in the industry and is certified in fire restoration.  As a conscientious team member, Brittany is attune to the needs of our customers.  She is always ready to learn whatever she can to help improve her knowledge of restoration.  She and her fiancée James currently reside in Spokane, WA with their special needs kitten named Sunshine.