SERVPRO of Northeast Spokane Employee Photos

Jason Maas

Jason Maas

Owner


Jason Maas has lived in the Spokane Area for over 30 years and has served his community in a number of different capacities. Jason studied at the Community Colleges of Spokane. He then attended a 5 yr Apprenticeship through the I.B.E.W and set out to start his first successful business "Maas Electric, Inc" in 2003. Jason's certifications include: Administrator License, Journeyman Electrician License, Successful Subrogation, Water Damage Restoration, Applied Structural Drying, EPA Lead-Based Paint Program.

Jason volunteered as a soccer & golf coach and he is an avid golfer. He has multiple times volunteered for the KXLY Extreme Team Makeover of Spokane donating not only materials but his own time and labor for those who are living in extreme situations.

Dena Maas

Dena Maas

Owner

Dena Maas has lived in Spokane for over 45 years where she was born and raised. Dena holds customer service in high regard having spent 27 years in the food/retail industry, 16 of those years as a store manager. Dena was a district trainer for multiple leadership development classes and has even received various honors in leadership throughout her career. Exceeding the needs of her customers has always been a top priority. She accomplishes this by developing lasting relationships with the people she serves.

Dena volunteered at 2nd Harvest Food bank events, Susan G Komen, Boys and Girls Club. She loves the people in her community and finds ways to connect with them through service.

Dena loves the outdoors and can be often found, cycling, swimming, and walking her dog. She loves spending time with her family, especially doing activities outdoors with them.

Todd

Todd

Operations Manager

Todd was born and raised in Boise, ID and as 15+ years in the restoration industry and 30+ years in the construction industry. Todd has a passion for helping people during their time of need. He is a true advocate for our customers and is committed to making sure the job is done right. He prides himself on the quality of work he does and ensures that our customers needs are the priority.

Todd has earned multiple IICRC certifications including, water, fire, mold, carpet cleaning and has specific training in handling bloodborne pathogens.

In Todd’s free time he enjoys  fishing, hiking, spending time with his family and his dog Axel.

Jonathan

Jonathan

Office Manager

Jonathan has 10+ years in the restoration industry and 20+ years in information technology and brings a unique perspective to our team.  He has certifications through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Damage Restoration (WRT) and the School of Forensic Restoration for Crime Scene & Biohazard Cleanup. He has also received an education in Xactimate claims processing software. Originally from Northern California, Jonathan currently resides in Spokane, WA with his wife Adrienne.

Whether it’s processing claims, estimating a loss, assisting with a marketing project, or finding an IT solution, Jonathan is always ready to help in whatever capacity is needed to get the job accomplished. He finds being able to help customers in their time of need to be highly rewarding and satisfying.

Jonathan enjoys spending time with his family enjoying all things technological and culinary related, as well as attempting to play music on his ukulele.

Rob

Rob

Commercial Sales & Marketing Representative

A veteran of over 20 years experience in the commercial and residential construction industries. Skilled in all aspects of customer service such as sales, planning, marking and business development. Rob prides himself on being his customers “go to” guy and builds quality business relationships through a strong work ethic and delivering what he promises.

Rob and his family have lived in the Pacific Northwest their entire lives and have volunteered their time many consecutive years serving the community by working various charity events.

Rob enjoys golfing, working on muscle cars, hotrods and many outdoor activities such as camping, boating, kayaking, hiking, and motor sports with his family.

Frank

Frank

Sales & Marketing Representative

Frank has been in the restoration industry for over 2 years and prior to that was a Blackhawk Crew Chief in the United States Army where he served overseas in Iraq.  In addition, he has many years in both commercial and residential construction.

Frank has earned certifications through the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Damage Restoration (WRT) and Applied Microbial Remediation Technician (AMRT).

Frank and his wife Kristen have 4 kids (1 girl and 3 boys), a dog named Bear and a pig named Prancer.

Frank’s hobbies include fishing with his wife and kids and riding quads.

Brittany

Brittany

Production Technician

Brittany has been in the Spokane, WA area for 6 years.  She has experience in the industry and is certified in fire restoration.  As a conscientious team member, Brittany is attune to the needs of our customers.  She is always ready to learn whatever she can to help improve her knowledge of restoration.  Her and her fiancée James currently reside in Spokane, WA with their special needs kitten named Sunshine.

Katie

Katie

Office Receptionist-Accounting

Katie has been with SERVPRO® of Northeast Spokane since 2018. We are glad to have her on our team. Katie brings over five years of administrative experience, and we welcome her as part of our office staff. Being new to the industry, Katie is looking forward to the change of pace and being part of a company that contributes to the community and supports our neighbors through what can be catastrophic situations. Born and raised in Spokane WA, she graduated from Riverside and has deep roots in our area. Katie is married to Nik, and they enjoy camping and ATV riding with their friends and family. Kids are in their plans, but for now, they have a dog and a cat.