Recent Posts

Why Is Plastic Sheeting a Vital Part of Mold Removal?

10/19/2020 (Permalink)

green SERVPRO van at job SERVPRO vans and box trucks are loaded with mold remediation equipment and products to serve our Spokane area neighbors

Spokane Homeowners Want Mold Removal that Minimizes the Risk of Recurrence

People living in Spokane know that taking care of their homes sometimes feels like a full-time job. Between cleaning, yard work, and house repairs, there is always something to do.

Houses can quickly fall prey to fungus, and when that happens, homeowners need Spokane mold removal they can rely on. One of the essential parts of mold remediation is stopping the spread of mold, to reduce its risk of returning.

Why is the spread of mold an issue?

Mold contains tiny microscopic spores. Because of their small size, the spores can quickly become airborne. They can stick to your clothes or shoes, your pet’s fur, or travel on the air currents. This endemic presence is a problem because whenever the spores find a new hospitable environment, they can set up a new mold colony.

How can householders prevent the spores from spreading?

SERVPRO customers ask us if there is anything they can do to stop the spores spreading while they wait for us to arrive. The answer is yes. Homeowners can:

  • Stay away from the moldy area as much as possible
  • Do not let children or pets near the area
  • Do not touch or disturb the mold
  • Do not try to vacuum or wipe it away – wait for the professionals

Why is plastic sheeting a vital bit of mold remediation?

Before SERVPRO begins remediation work, we set up containment. Containment looks simple – it is essentially plastic sheeting taped over a frame that covers the affected area. We typically use 6-mil thick polypropylene. We can erect temporary decontamination areas also using tension-spring or PVC pipes. However, containment plays a vital role in mold removal:

  • It stops people and pets from walking in and out of the affected area
  • It keeps mold spores inside
  • It can be used to create a negative air chamber, to vent contaminated air outside

Containment must be tightly sealed to be effective. It must also be the correct size for the job. It is also vital to cover doors, windows, vents, and ducts, so the spores do not find alternate ways of escaping and circulating to unaffected rooms of the house.

Many tools help with mold removal. However, for the best results, choose a company that understands containment and uses it properly.

To help contain the spread of mold at your home, call SERVPRO of Northeast Spokane at (509) 474-9144.

Why are Calculations an Important Part of Water Damage Remediation?

10/13/2020 (Permalink)

SERVPRO restoration equipment drying water damaged room Did your home experience a water loss event? No Worries! SERVPRO of Northeast Spokane can bring restore your home.

Spokane Homeowners Need A Water Damage Service That Works  

Keeping your Spokane home clean, tidy, and welcoming takes a great deal of effort sometimes. You want your home to be somewhere you can relax. That is why, if a disaster strikes your house, you want to fix it quickly.  

A leaking appliance or burst pipe can cause water damage in your Spokane home. In the event of a water emergency, the best thing is to call SERVPRO of Northeast Spokane as soon as possible. We are available 24 hours, which means We're Faster To Any Size Disaster. 

Why is time so crucial after water damage? 

You must get help swiftly, even if the water damage does not seem extensive. Moisture that is left untreated can:

  • Cause water stains on delicate upholstery or textiles such as cushions
  • Soak into drapes or carpets and cause them to smell damp
  • Increase the risk of mold growth in and on any organic materials
  • Soak into walls and cause the drywall to swell and the paper to lift away from the surface
  • Damage wood floors by making them warp or buckle

SERVPRO is waiting for your call, so do not delay. 

What training do we provide? 

We equip our teams with various equipment to tackle Spokane water damage situations, both big and small. The equipment, however, is only as effective as the team that wields it. We do not recommend you try to handle water damage yourself because the best way to remediate it is with specialist equipment and calculations.  

We train our team members to the Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards, and offer ongoing e-learning to keep them up to date. Our extensive training means you can trust SERVPRO technicians to use drying equipment most effectively. To carry out drying calculations, we must ask:  

  • How many pieces of equipment (such as pumps, air movers, and dehumidifiers are needed)?
  • How long do we need to operate the equipment?
  • If using dehumidifiers, how big should the units be? 

What are some calculations SERVPRO technicians need to make? 

Some of the most critical calculations we need to make include: 

  • Pump needs. If there are more than two inches of standing water, we need to use a submersible pump to extract it. We calculate the cubic feet of standing water and use it to figure out how long we will need to run pumps and how many pumps we will need.
  • Air Mover Needs. The IICRC suggests starting with one air mover per room and adding extra units depending on the square feet of wet floor, walls, and ceiling in each room.
  • Dehumidifiers needs. We use the number of cubic feet of air each unit can condition in a minute plus how many pints of water it can remove in 24 hours, to calculate how many to use. 

What else affects the dehumidifier calculation? 

Other factors affect our dehumidifier calculations. Our technicians must consider how much porous material, such as wood, carpets, clothing, paper, and upholstery, is present. Porous material takes on more water, so we must add enough dehumidifiers to allow for that. We must also be mindful of whether there is water trapped in wall and ceiling cavities.   

Why is the balance between air movers and dehumidifiers critical? 

The correct balance between air movers and dehumidifiers is vital to an effective and swift drying process. 

If there are too many dehumidifiers for the number of air movers, this will slow the drying process down, as they will be trying to dry the air more quickly than the air movers can evaporate it. 

However, there is a risk of secondary water damage if there are too many air movers in relation to dehumidifiers. Because the dehumidifiers cannot handle the amount of water the air movers are evaporating into the air, the humidity level rises, and so does the risk of secondary water damage. 

Why is it vital that we understand the nature of the water damage? 

The nature of the water damage means understanding how much material water has damaged. Understanding water damage's spread allows our technicians to calculate how quickly water is likely to evaporate when drying begins. Faster evaporation means we need more dehumidifiers to remove the evaporated moisture from the air.  

We do not just use our eyes to assess the situation and make our calculations. We use moisture probes, moisture meters, and thermal imaging to evaluate the spread of water damage. We also use thermo-hygrometers to measure humidity before we start. You can rest assured our drying process is carefully calculated and based on measurable data. 

For water damage remediation you can trust, call SERVPRO of Northeast Spokane at (509) 474-9144.

Why Can't I Clean Flood Damage In Spokane Myself?

9/17/2020 (Permalink)

Lifebuoy floating on kitchen “Like it never even happened.”

Due to the Nature of Flood Water, Calling in Skilled Technicians to Handle the Damage to Your Spokane Property is Best

Whether there was a water main break nearby or you have rising floodwaters entering your Spokane property, a DIY approach is generally not the best option. The impact of floodwater can be devastating to your family and the structural integrity of your home. If a significant storm was the culprit, it might damage your roof, windows, and other exterior elements. SERVPRO offers round the clock emergency service to ensure the flooding's impact gets lessened, and your house gets back to pre-flood condition fast.

Why Do I Need Trained Water Restoration Technicians?
To handle your flood damage in Spokane, SERVPRO has skilled water restoration technicians (WRT) trained following the standards set forth via the Institute of Inspection Cleaning and Restoration Certification (IICRC). Floodwater is known for harboring a range of potential contaminants that could be harmful to your family's health or any pets living in your household. When called to your property, we can handle floodwater cleanup on any level, including efforts such as:

    •    Prompt action to minimize the cost and overall impact of the loss
    •    Specialized methods for water extraction, moisture detection, and cleaning
    •    Industrial-strength equipment and tools made for residential and commercial cleanup efforts
    •    Pack-out or board up services as needed
    •    A tailored plan for water removal and drying, ensuring no moisture gets left behind, and all odors get addressed with sanitization and deodorization efforts

Why Call Us for Flooding Cleanup?
At SERVPRO, we know what it feels like to become overwhelmed due to floodwater infiltrating your interior. We work quickly to restore rather than replace, meaning we do everything possible to salvage your belongings and building materials. We’re Faster to Any Size Disaster, and we always adjust our processes to meet your needs while achieving our drying goals.

Do you need help right away with flood damage and cleanup? You can reach SERVPRO of Northeast Spokane by calling (509) 474-9144, and we can send a crew out as soon as possible to begin the assessment.

How Do Inspection Devices Help to Restore Water-Damaged Spokane Homes?

9/8/2020 (Permalink)

thermal imagery device SERVPRO's state of the art equipment helps us to provide excellent service. We leave your home only when it is dry and ready for a build back.

Understanding the migration and path of moving water and absorption in your home can ensure that drying is as efficient as possible.



It is not always easy to understand the full extent of the damage to your Spokane home or business after a water disaster. There are dozens of factors dictating the movement of water, absorption, and moisture pockets existing in spaces beyond surface materials. While conventional drying approaches are always the ideal solutions, these efforts must often get modified to suit individual circumstances for more efficient results. 

To many, water damage in Spokane homes stops at the surface where the pooling or wet areas are easily spotted. Property owners assume that construction materials act as a deterrent for water migration, when in actuality, many of these structural elements are highly sensitive to absorption. When materials like drywall and carpeted floors become overexposed to standing water, moisture can move through surface layers to impact underlying elements like subflooring or wood framing. 

What Is Job Scoping? 

After a water disaster, job scoping for the upcoming restoration looks to identify areas in the structure where water has impacted. Also, the devices and technologies used for this identification can help to determine concentrations that show how much moisture has been absorbed. The overall objective of this assessment of the property is to create a tailored plan to efficiently and thoroughly restore and recover damaged residences with minimal tear-out and reconstruction by using specific equipment from our large inventory. Data collected through pre-job evaluations include:

  • Existing Conditions – Understanding the immediate damages caused by the water disaster shows the necessary work to return the property to a preloss condition.
  • Content Damage – Your personal belongings are often as impacted by saturation and water damage as structural elements. Identifying items that can get restored on-site or through relocation makes efforts like pack-out focused and deliberate. 
  • Moisture Pockets – With various detection devices, we can identify damp areas beyond the surface materials to focus drying in the appropriate places. 

Do Thermal Imagery Cameras Work Best for Inspections? 

Thermal imagery, or infrared cameras, is a vital tool to gather information about your residence's potentially damp areas. While infrared technology does not directly identify moisture, temperature differentials exist when materials become saturated versus unaffected by water. As commonly used as these devices are, they are not without their flaws and potential false positives. Misleading conditions that could indicate water damage without a pressing threat include:

  • Evaporative Cooling (Colder Materials During Drying)
  • Thermal Capacitance (Storage of Thermal Energy)
  • Atmospheric Changes 

How Do Moisture Meters Differ from Other Detection Devices? 

Unlike technologies like infrared and thermal imagery cameras common to job scoping, varying moisture meters often have a shared role in discovery and detection. We have multiple types of moisture meters, meaning that we can find more reliable information based on the affected materials, the location of the water damage, and how moisture readings should get collected. The choice in the technologies used during the job scoping phase is at the discretion of our experienced project manager, but can often include one or more of the following types:

  • Penetrating Moisture Meters – These devices function based on conductivity. This aspect is measured with two probes on the unit itself and a reading based on how readily electricity can pass between these two points. With only the probes' tips capable of collecting this data, individual layers of wall systems can get tested.
  • Non-Penetrating Moisture Meters – These units are also known as surface meters, and that is because no probing is necessary. These can measure moisture concentrations in damaged surfaces, and because of their non-penetrative design, they can be ideal for sensitive building materials like drywall or plasters.
  • Thermo-Hygrometer – Hygrometers are ideal for measuring moisture content and relative humidity in specific environments. The determination of moisture content in damaged and undamaged areas can be a point of measurement for drying successes. 

When Is Controlled Demolition Necessary? 

It is always a priority of our technicians to restore before replacing, making the data collected through moisture detection devices all the more beneficial. When oversaturation and degradation of materials exists, our in-house contractors can work to remove the compromised portions without discarding all of it. 

Water disasters can have an immediate impact on your household. However, with the right information collected with moisture meters and detection devices, our SERVPRO of Northeast Spokane team can be prepared. We can arrive with the appropriate tools and technologies to provide properties with the most efficient drying possible. Give us a call anytime at (509) 474-9144.

My Spokane Kitchen Caught on Fire, Do I need a Fire Restoration Technician?

9/2/2020 (Permalink)

Burnt mansion interior after fire At SERVPRO of Northeast Spokane, we are here to help.

Protect your Spokane Home by Calling a Fire Restoration Company to Contain the Damage

You may protect your Spokane home by ensuring your fireplace is clean and your gutters are free of leaves. In reality, many home fires begin in the kitchen, and with sound advice, you can try to contain the damage only to that area. Controlling cross-contamination, timely repairs, and debris removal can all contribute to making the fire a distant memory and not an ongoing nuisance.

Homeowners in Spokane needing fire cleanup services can rely on our expert advice. Our SERVPRO team trains for fire disasters of all magnitudes, and our expertise is at your service as soon as you call our 24/7 hotline. Our deep understanding of how fire and smoke travel through your home allows us to apply industry best practices for the restoration of your home while mitigating your loss. Now that keeping your house in order and free of undesirable microbes is increasingly essential, reaching out to the right resource when disaster strikes are of utmost importance.

Is the fire cleanup process the same for all homes?
Each fire is unique and presents differently. Inorganic materials such as plastics and vinyl burn different from natural materials such as wood, and that difference partially dictates our cleanup efforts. Firefighters often track soot through your home and leave behind wet residue, both of which damage your home. Our SERVPRO crew can extract water, dry and disinfect your home by using some of the latest techniques in the industry, including the following:

    •    Injectidry technology to dry behind cabinets and baseboards
    •    Fogging to spray disinfecting solutions
    •    Purifying the air in your home by using ozone generators

The scale of the fire damage and the contents of your home plays an essential role in the decisions we make. Whenever we can, we perform repairs ourselves, such as replacing drywall, which minimizes the need to coordinate with several different contractors and their schedules.

At SERVPRO of Northeast Spokane, we are here to help. Call us at (509) 474-9144 and let our team leave your home “Like it never even happened.”

Can a Home Have Different Types of Mold?

8/19/2020 (Permalink)

wallpaper being peeled back to reveal mold growth Often mold growth is hidden. Inspect your home often for signs of colonies and call SERVPRO for complete remediation.

SERVPRO Technicians Use Professional Testing to Determine the Kind of Mold Affecting your Spokane Home 

When you bring in SERVPRO to handle the mold remediation in your home, the techs inspect the house and identify mold. Once that is established, the techs use the services of an environmental hygienist. This type of professional takes samples and creates a report identifying the mold type or types present and the best method for mitigating the situation. The techs get approval from the carrier before beginning work to ensure all the cleanup gets performed under the scope of coverage. 

How Does the Mold Remediation Process Work?   

After the techs get the report for the kind of infestation in your Spokane home, the mold remediation can begin. The first action is verifying the perimeters affected by the mold. Then the techs contain around that area to inhibit the potential to spread spores to other areas of the home. The barrier may be the placement of plastic over doorways and vents or the establishment of negative air porting outside the home. Other actions you can expect to see are:  

  • Removal of mold-damaged building materials
  • Drying of areas with mold 
  • Abatement through the use of soda or ice blasting
  • Post-mitigation treatment with antimicrobial sealant and cleaning agents 

The professional drying equipment is crucial during mitigation for mold. SERVPRO techs utilize air movers to cause embedded moisture to rise and get captured by the dehumidifiers. Also, for areas where mold growth got under tile or affected a subfloor, drying mats can force the warm, dry air directly into the problem area. At the end of the cleanup, the techs can bring in the environmental hygienist to confirm the success of the remediation in the home.  

SERVPRO of Northeast Spokane at (509) 474-9144 is available 24 hours a day seven days per week and has the experience and training to handle any size mold damage in your home. 

More about Spokane.

Water Mitigation -- What Does that Term Mean for my Spokane Home?

8/13/2020 (Permalink)

SERVPRO drying equipment being used in water damaged bathroom After a water loss, we completely restored this bathroom and made it, "Like it never even happened."

Many New Terms and Concepts Can Make for Fear and Confusion for Homeowners After a Disaster -- SERVPRO Commits to Keeping You Informed and Part of the Decision- Making During Water Mitigation and Remediation in Spokane 

Spokane's response to a water loss emergency can be divided into two major parts -- water mitigation plus remediation, followed by the repairs and rebuilding needed to complete restoration of a building to preloss condition. The distinction can be blurry, as mitigation (reducing or stopping the damaging effect) often moves seamlessly into remediation (attempting to return damaged materials to their preloss condition), usually without an apparent stoppage of the work crews. Learning about the differences between these phases of water damage restoration helps homeowners understand the reasoning supporting the order and inclusion of various interventions. The mitigation and remediation support and complement each other and contribute to the desired result of returning your wet home and contents to "Like it never even happened." 

What Is Water Mitigation? 

Although water mitigation inside your Spokane home might include other actions depending on circumstances, generally, the term refers to emergency measures to halt or slow the ongoing water damage. One focus is on getting loose items out and away from the standing water and humid conditions. Other priorities include efforts to impede initial or continuing contact between the water and structural components or fixtures. Examples of mitigation at the onset of a water loss project might consist of: 

  • Shutting off the main water supply line
  • Positioning barriers like sandbags or baffles to contain water and keep it from causing additional damage
  • Raising furnishings off wet floors onto blocks
  • Packing-out furnishings, household goods, and personal possessions, first to stop water from damaging the articles, and second to reduce the water and humidity-soaked contents from adding to the moisture load inside a home (secondary damage)
  • Using extractors with wands to arrest the absorption of additional water into dry areas of carpeting and underlying padding 

What Kinds of Interventions Are Added as Mitigation Moves into Remediation? 

Release of Hidden Water 

Once the SERVPRO crew stabilizes the Seattle water incursion, we ensure supports are in place for weakened structural materials. If testing with moisture detection and metering equipment reveals hidden fluids, mitigation efforts turn to execute the planned and controlled release of hidden water: 

  • Weep holes are punched into a ceiling holding water, starting at the edge of a room, and moving to the center as water drains.
  • Baseboards, paneling, and bead boards are pried off to allow for the cutting or drilling of release holes near the floor level.
  • Release holes are drilled in mortar joints between cinder blocks or bricks.  

Aggressive Extraction 

We term extraction "aggressive" as it is a critical part of mitigating (reducing or inhibiting) the amount of water in contact with building materials and fixtures. The water must leave the premises fast to return the surfaces and spaces of your home as close to preloss condition as possible (remediation): 

  • By pumping when water is more in-depth than two inches
  • By extracting with truck-mounted units, highly efficient and able to handle up to 36,000 gallons a day
  • By extracting with portable units, an excellent choice for spaces far from an outside door or window or confined spaces 

Why Is Extraction Completed Before Active Drying? 

We delay active drying activities (moving to remediation) until we make every attempt to remove all liquid water. It is much more challenging to dry spaces when liquid water is present. Extraction is 1200 times more efficient than drying alone, so we give the drying phase a boost by mitigating the water quantity. 

What Does Professional Structural Drying Involve? 

Structural components are tested for moisture content both in the water damaged area and in an unaffected space. This data informs our technicians as they work on determining appropriate drying goals. We position air movers and dehumidifiers to mitigate the ongoing harm moisture does to building materials as we aim to remediate the spaces to preloss environmental conditions. The air movers, and heaters in some instances, increase the rate of evaporation. The dehumidifiers then capture the water vapor for disposal. We monitor the progress, adjusting the angles and numbers of each type of equipment to mitigate and remediate the water damage before any needed repairs or rehabbing. 

You can count on SERVPRO of Northeast Spokane's integrity and honesty as we plan together with you to stop the damage water can do and return your home to preloss condition. Call (509) 474-9144 for a candid assessment and workable plan to mitigate and remediate water loss.

I am Dealing With Fire Damage in My Spokane Home. Where Should I Seek Help?

8/9/2020 (Permalink)

fire damaged interior of a home with soot covering it Fires in your home can lead to water damage and without restoration your home can be left in shambles. Contact SERVPRO for fire damage services.

Hire SERVPRO Experts in Spokane to Handle the Fire Damage in Your Property.

A fire loss incident can have a significant impact on your life. Apart from coping with the loss of some of your prized possessions, you also have to deal with the subsequent water damage that occurs as the firefighters extinguish the flames. Thankfully, if you hire a restoration company like SERVPRO, you can restore your Spokane home within a short time.

What are the precautions to take after a fire?

Fire damage in your Spokane home can severely impact the structure. The smoke and soot residues can discolor porous surfaces such as carpets and drywall. However, after the unfortunate incident, you can set things in motion and get back in order. With that, you can help prevent further damage. After the incident, it is crucial to take some precautions, including:

  • Contacting your insurance company.
  • Securing the affected area
  • Securing your documents
  • Avoid touching the affected surfaces.

Can I clean the affected area?

It is common for homeowners to try cleaning up the affected area to avoid the restoration cost. However, due to the lack of proper skills and access to the right equipment and tools, they end up incurring costly damages.

SERVPRO technicians can clean surfaces that moisture can damage, such as upholstery and furniture, using unique techniques. We can use deep sponge and shampoo super concentrate to remove the smoke residues.

Do you handle the water damage as part of the fire restoration process?

Firefighters often use lots of water to combat the flames, which could lead to water damage. We can extract the water and dry your property effectively. Our technicians can use a self-propelled extraction tool to remove water from your carpet and pad. The equipment squeezes out the excess water from the porous surface, leaving only moisture. We can eliminate the moisture using air moving and dehumidifying equipment.

How do you deal with odors?

Removing odors is an essential aspect of most restoration projects. It is challenging to eliminate the odors because each project is unique. Fire and soot restoration jobs are tricky because fire ruins more than just the charred and burned areas you can see. Smoke and soot and ruin documents, furnishings, electronics, ventilation systems, and equipment if you do not take action quickly. We can use different products to combat smoke smells. Some of them include:

  • Masking agents
  • Thermal foggers
  • Hydroxyl generators

After the restoration process, our technicians can perform a thorough inspection to ensure it is safe.

A small fire may cause insignificant primary damage, but secondary destruction can lead to costly repairs. To avoid this, call SERVPRO of Northeast Spokane at (509) 474-9144 to help you restore your property after a fire. "Like it never even happened."


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What Safety Concerns Do I Need to Think About After Water Damage?

7/28/2020 (Permalink)

green SERVPRO box truck parked at house We love to let our customers in Spokane relax while we cleanup and restore their water damaged properties

SERVPRO Takes Your Safety Seriously While Restoring Your Spokane Home

As with any calamity, a water leak may cause dangerous situations in your Spokane property. An unknowing person could walk into a slip and fall situation or an increased chance of an electrical hazard. Our technicians understand that your safety is of utmost concern, and take the proper precaution for you, your family, including pets, and restoration workers.

How Do I Help Make Sure My Home Is Safe?

SERVPRO Makes Every Attempt to Eliminate Safety Hazards during water extraction from your Spokane home.

The first IICRC (Institute of Inspection, Cleaning, and Restoration Certification) principle in the water restoration guide is to keep occupants and workers safe. Our Spokane team uses different engineering tactics to make sure that your home is secure. As the property owner, you can sop up as much water as possible from the impacted area with old towels, rags, and mops. You can also turn off the power main while you wait for your team to arrive. Using common sense and avoiding the area should help ease your mind.

What Specific Safety Measures Does Your Team Take in Water Damage Situations?

  • Locate the leak and shut off the water to make sure there is no further damage.
  • Technicians create drying zones using 6-mil polyethylene to section off impacted areas, minimizing risk.
  • Provide appropriate lighting and electricity so occupants and workers can see around them.
  • Work on drying your home through the use of extraction, air moving, and dehumidification equipment.
  • Returning your home to its preloss condition ensures safer living conditions as you can return to your regular routine.

Please always use safety precautions when attempting to turn off a water main or electricity in your home. If not sure, wait for our skilled technicians to assist you.

For 24/7 assistance for water leaks, contact SERVPRO of Northeast Spokane at (509) 474-9144. We're Faster To Any Size Disaster.

How Long Will Water Removal Take For My Spokane Property?

7/17/2020 (Permalink)

A SERVPRO van parked in a customer's driveway. No matter how or why, SERVPRO is here to assist your water damaged home.

SERVPRO Works Fast to Facilitate Water Removal to Ensure Your Spokane Property is Restored

Any water from large-scale flooding or small leaks within the home can bring on significant damage to your Spokane property. Mold can begin to grow within 48 hours, so it is better to work quickly to keep it from turning into a potential health hazard. Whenever you have any degree of water infiltration inside your home, it is best to take action as soon as possible. SERVPRO is available 24 hours a day to bring your interior back to preloss condition. 

Why Call for Skilled Restoration Services?

For prompt, reliable water removal in Spokane, hiring skilled technicians is the smart route to take. We have the latest equipment and state-of-the-art technology to first identify the issue before working to remove moisture and finally drying everything thoroughly. 

We Handle All Types of Water Damage

There are many different causes of water damage within the home that calls for prompt, reliable removal, including:

  •   Leaky, frozen, broken, or burst water pipes
  •   Hot water tank failure
  •   Basement flooding
  •   Sinks, toilets, or bathtubs overflowing
  •   Water filling your crawlspace
  •   Failed sump pumps
  •   Washing machine or dishwasher malfunction or overflow
  •   Drains that become logged or malfunction
  •   Leaking windows or roofs
  •   Heavy rainstorms, and more

How Much Loss Am I Looking At?

It is natural to worry about the level of loss when it comes to water damage. Our crew chief assesses the loss zone to put a plan into action quickly. This allows our crew to get to work to begin extraction to limit the amount of loss. When you call SERVPRO, you can count on:

  •   Friendly, courteous team members ready to answer your questions and concerns
  •   Our Green Fleet arrives in as little as four hours or less after your initial phone call
  •   Vehicles loaded with extractors, pumps, fans, air movers, and dehumidifiers to tackle moisture throughout the loss zone and the rest of your interior
  •   Professional-grade products registered by the EPA for cleaning, deodorizing and sanitizing

What About Insurance?

In many instances, your water removal and restoration project will be covered by your insurance agency. We take the time to carefully log each detail of your project to ensure that your claim goes as smoothly as possible. 

We Leave No Area Untreated

Water loss in the home impacts your life's most significant investment while also potentially disrupting your daily activities. Our team is:

  •   Quick to respond
  •   Mindful while assessing the damage
  •   Ready to begin the cleanup
  •   Trained to handle controlled demolition
  •   Experienced in every facet of restoration to return your home to preloss condition

We have IICRC-certified water restoration technicians (WRT) to ensure your project is not only done correctly but also while following tight timelines. This understanding of the water extraction process is elemental when handling any water loss project that comes our way. We never take shortcuts and stand by our proven methods to ensure that your home is free from hidden moisture.

Whenever any water damage occurs within the home, it is essential to:

  •   Use water extraction and removal in unison with drying and dehumidification for best results
  •   Look for any hidden moisture under cabinets, behind walls, and within the insulation
  •   Implement disinfection measures according to industry standards to not only inhibit the onset of mold and mildew but also to keep foul odors from developing.

Why Will Building Materials Be Removed?

There are certain situations during a water removal project where controlled demolition must be done to remove unsalvageable materials. Decisions like these must be made to remove drenched carpets and the padding below, saturated sheetrock, or warped flooring and baseboards. This gets done so that all-new materials can be installed to make your interior "Like it never even happened."

We are always available to help make important decisions when it comes to saving material versus replacement. Along the way, we take care of all documentation to detail each step for water removal, cleanup, controlled demolition, manipulation of contents, and deodorizing.

Final Inspection

After all standing water gets removed, moisture is addressed, and final steps for drying and dehumidification are complete, a final inspection is done. This includes a visual inspection of all work along with testing techniques to ensure relative humidity is back to normal within your home. To help ensure drying is complete and there are no hidden moisture pockets, we use:

  •   Thermal imaging technology
  •   Moisture sensors
  •   Moisture meters

SERVPRO of Northeast Spokane understands that this is a trying time for your family when dealing with water removal. We are here to walk you through every step to help you understand how the project-flow works, and you can count on us to be available 24/7 for emergency service. To have a crew deployed to your property as soon as possible, give us a call at (509) 474-9144.