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Types of Bad Advice Spokane Homeowners Get About Flood Damage

3/9/2020 (Permalink)

"Need help, ask us" SERVPRO is quick to get your flood damage under control and happy to answer any questions you may have. Give us a call at (509) 474-9144.

Trust SERVPRO’s Experienced and Knowledgeable Technicians With Your Home’s Flood Damage and Advice

When bad things happen in a home such as flood damage, one of the first things many people do is lookup online for instructions on how to fix the situation themselves. This action has the potential to cause even more loss and personal injury in some cases.

Safety for all is a priority for SERVPRO technicians during cleanup and restoration in Spokane homes with flood damage. When groundwater enters a property, it carries a rating as a category three biohazard. The reason for this is that anything it encounters along the way comes along for the ride and winds up in the house, which often includes bacteria and sewage. Homeowners and pets should avoid contact.

This Water Requires Testing

SERVPRO has different types of antibacterial and antimicrobial solutions. Once they test the groundwater to determine bacteria or contaminants present, they can treat the water to lessen the hazards of coming into contact with it during cleanup. Frequently given lousy advice is to pour bleach wherever there is standing water. This action can damage flooring, leave bleach spots in carpet, and ruin building materials. Although the techs don full-body protective clothing, including respiration, they apply the highest level of care when handling water loss of this type.

Bad Drying Advice

After flood loss in a home, a big mistake property owners make: running household fans on wet carpet. This does nothing to dry the padding or address the possibility of seepage into the subfloor. SERVPRO techs use an array of moisture detection equipment to locate water anywhere it migrates to ensure it all gets extracted with their professional equipment and dried entirely through the use of their high-velocity air movers and industrial dehumidifiers.

Disinfection is Crucial

Due to the unsafe elements typically found in groundwater, the cleaning of surfaces exposed to it is a big part of the restoration services. The use of specific antimicrobial and antibacterial cleaning agents assists not only in sanitizing but also inhibiting mold growth. Before use, the techs carefully assess the object or surface to ensure the correct cleaning method gets implemented.

SERVPRO of Northeast Spokane has the training and advanced equipment to restore homes from flood damage. Call their emergency response team at (509) 474-9144, and the certified techs make the water loss, "Like it never even happened."

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SERVPRO is Equipped to Remediate Water Damage in Spokane Commercial Property

3/3/2020 (Permalink)

SERVPRO drying equipment being used on a commercial property SERVPRO equipped and on call 24/7 to restore your water damaged commercial property.

Water Damage Woes? We Have Solutions for Spokane Business Owners

When you own a thriving Spokane business, you likely take responsibility for all aspects of daily operations. If a primary supply line breaks or an appliance malfunctions and overflows, you are probably out of your depth. A water loss that sends hundreds or thousands of gallons of fluid throughout your retail space or office building is an emergency requiring professional expertise. Shut off the water main and then call to let us help. 

Efficient Large Capacity Removal Equipment 

Our Spokane water damage disaster company invests in top of the line water removal equipment to ensure the best outcomes for our customers. After a safety scope of the affected areas, our emergency crews get the water moving out of your commercial space. Our inventory includes: 

  • Gas-powered submersible pumps -- used where water is more in-depth than two inches  
  • Truck-mounted extractors -- high capacity, generator-powered units that can have storage tanks for contaminated fluids holding 60 to over 100 gallons 

Note: the above options are available even when the power to your premises is off temporarily 

  • Portable extractors -- able to be carried or rolled into confined spaces allowing for flexible use anywhere on your property 

Sensitive Water and Moisture Detection Devices 

Leaving water behind in building cavities or soaked into structural components is a recipe for continuing building material deterioration and an invitation for mold damage. SERVPRO’s Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians use the following to find trapped water and collect data on moisture location and levels: 

Thermal Imaging Cameras use temperature fluctuations to locate pockets of trapped liquid water. 

Moisture Sensors detect moisture in soft materials, using penetrating probes that trace water migration--when moisture is present the tool beeps, and a light blinks. 

Moisture Meters capture the actual moisture content of various materials. Readings of unaffected materials elsewhere in your property help set drying goals and repeated meter readings during a recovery project guide technicians to determine if a structure is dry. 

Drying Equipment 

After extraction completes, SERVPRO Applied Structural Drying (ASD) technicians use the moisture data to set up perimeters of equipment that accelerate evaporation and then capture the resulting water vapor for disposal. We use the equipment below to hit the marks, repositioning and adjusting as moisture reduction occurs: 

  • Air movers
  • Heaters
  • Dehumidifiers   

SERVPRO of Northeast Spokane has the IICRC-certified crews and leading-edge equipment to get you back in business after water damage. Call (509) 474-9144 day or night. We’re Faster To Any Size Disaster. 

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How SERVPRO Handles Basement Flooding in Spokane

2/25/2020 (Permalink)

SERVPRO drying equipment inside of SERVPRO vehicle Do you have the equipment to dry water damage your basement? SERVPRO does.

SERVPRO Cleans Basement Flood Damage in Spokane 

An estimated 98% of basements suffer water damage during their lifespan. While Washington homeowners are well aware that they need to be careful of this risk to their structures, the sudden introduction of floodwaters into a home is always a stressful and unpleasant experience. On top of that, without professional mitigation, the risk posed by mold and contaminants in your basement can be challenging to eliminate. 

If your Spokane residence requires flood damage cleanup, the experienced professionals at SERVPRO are ready to serve you with IICRC-compliant tools and techniques that can restore your home to a preloss condition. These technicians assist homeowners with everything from mitigation and restoration to claims filing to minimize the stress of home disasters. No matter the size of the incident, SERVPRO has detailed procedures and cleanliness standards in place for addressing everything from mild to extensive damage. 

Basement Flooding Prevention Ideas 

  • Keep drains, downspouts, and gutters clear around your home to reduce the risk of water getting into it.  
  • Repair any cracks you see in your home's foundation or around windows and consider window well covers for added protection. 
  • Monitor your basement's floor drain and install a sump pump or make sure yours is still in working condition.  
  • Install flood monitoring equipment that can sense water right as it penetrates your home. 
  • Elevate furniture and appliances on cinder blocks, and store possessions in watertight plastic containers that are easy to stack

SERVPRO's Powerful, Eco-Friendly Disinfection Process

One of the essential steps after flooding occurs is to remove microbes and bacteria that can come in with silt and other contaminants in floodwater. Disinfection is necessary before drying to prevent the spread of contaminants through the air. 

If you have more than 2 inches of flooding in your basement, SERVPRO can use submersible gas-powered sump pumps to extract water. After removing the bulk of the water and dirt from your basement, technicians can focus on spraying down surfaces with EPA-registered antimicrobials to prevent and remediate microbes and mold.  

SERVPRO of Northeast Spokane is a team you can count on to be Faster to Any Size Disaster. Call (509) 474-9144 any time of the day or night for rapid disaster cleanup.  

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Discover Secrets to Effective Commercial Water Damage Remediation in Spokane

2/24/2020 (Permalink)

water damage on office flooring Whether it's on carpet or flooring, excess water needs fast and efficient removal to help prevent possible mold. Contact SERVPRO for services.

For Your Spokane Business, Commercial Water Damage Does Not Have to be a Total Loss

When your business suffers water damage, it doesn’t always mean that you have to close up shop. Calling the skilled technicians at SERVPRO gets you the results that you need so that your business doesn’t skip a beat. We know what is best when you need help to make the water damage “Like it never even happened.”

Major weather events or faulty piping can become an issue for any business owner. It is how you deal with the situation that helps to determine the outcome. With a simple phone call to SERVPRO when you have commercial water damage in Spokane, we jump into action immediately to start the assessment and cleanup process.

Our team at SERVPRO has experience with water loss issues of all kinds, and we understand how vital it is that you are back to business fast. We use water meters and sensors along with industrial strength equipment to quickly remove all moisture from your building before mold has the chance to multiply. 

Measuring Moisture Throughout Your Commercial Space

Once on the scene, our SERVPRO crew chief puts a plan into action involving dehumidifiers and air movers based on the square footage of your space, the natural airflow, and moisture measurements. This strategically-placed equipment brings down moisture levels in your walls and carpeting very rapidly.

In the event that there is more water inside the structure than initially estimated, adjustments are made for the placement of air movers. Some instances may require the implementation of a larger dehumidifier that works in tandem with the HVAC system for your commercial space. 

Saturated carpets and padding that may not be salvageable will be removed entirely and replaced. Moisture detection tools help to determine if any moisture is lingering behind walls and hidden crevices behind baseboards. 

After your water damage event is cleared up, SERVPRO technicians can offer suggestions that may help should you be faced with a similar situation in the future. This may include elevating your equipment, adjusting your storage locations, and the proper steps to take until our assessment team arrives on the scene.

SERVPRO of Northeast Spokane is here to help with commercial water damage 24 hours a day, 7 days a week. Just call us at (509) 474-9144, and we will send a team out promptly. We Are Faster To Any Size Disaster.

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Major Fire Mitigation in Spokane Needed? Better Call SERVPRO for Cleanup and Restoration

2/11/2020 (Permalink)

SERVPRO boxtruck at a fire cleanup parked Fire Damage Mitigation in Spokane Begins As Soon As the SERVPRO Box Truck Arrives

Why You May Not Be Able to Remain in Your Spokane Home During Fire Damage Restoration

The majority of residential fires leave behind some amount of fire damage, but often only a portion of the home gets affected. Many homeowners assume they can stay in other areas of the property, and it should be okay. But it often is not the case.

One of the questions SERVPRO techs ask during the initial call to address fire damage in Spokane homes is if the fire department said the structure was safe for residents to remain on the property. Because breathing smoke residue and soot particles are unhealthy, homeowners find themselves suddenly needing to relocate during mitigation.
?    If family and friends are not available, the Red Cross and Salvation Army can offer support.
?    You may need to pause services such as paper delivery
?    Have your mail forwarded or rent a temporary PO box

Security During Fire Loss Remediation
SERVPRO techs take care to ensure the property remains safe during the restoration services. Actions such as tarping damaged roofing or broken windows are standard. Boards get securely attached over windows and doors to keep unauthorized persons off-site. Temporary fencing may be another option for property security.

Communication During Cleanup
The techs maintain contact with both the property owner and adjuster during the remediation process to ensure no actions taken are outside the scope of coverage. Items that are too charred for restoration get disposed of only with the approval of either the homeowner or insurance rep and are documented in a report detailing their condition, including a photograph to assist with expediting claims and justifying our efforts.

Air Quality Concerns on Moving Back In
Once the fire loss restoration efforts complete, the techs will have cleaned all the smoke and soot residues off surfaces. Air scrubbers capture and remove airborne soot particles, and the process often includes duct cleaning to make sure the HVAC is not spreading residual soot through the vents once the residents move back in. Final deodorization methods neutralize any remaining particulate matter, so there are no reminders a fire occurred on the property.

In cases where build back is needed, and in this scenario, extensive damage had occurred, SERVPRO can help. We partner with Maas Construction for making your fire-damaged property a home again. Positive results and reviews are why we suggest this company when our customers need extensive reconstruction or remodeling.

SERVPRO of Northeast Spokane is ready to assist local homeowners with the cleanup and restoration from fire damage. Contact the certified techs 24/7 at (509) 474-9144, and the fire loss in your home will be "Like it never even happened."

Why We Are The Leader In Spokane After A Fire

1/30/2020 (Permalink)

A bath tub covered in soot and smoke damage after a fire We have the training, expertise, and state-of-the-art equipment to restore your home to pre-damage condition after a fire.

Common Issues Restoring Fire Damage to a Spokane Kitchen

When a cooking fire gets out of control, leaving fire damage behind, there are numerous challenges to restore the kitchen to its preloss condition fully. Due to the possibility of spreading soot, fire loss should be professionally restored.

SERVPRO technicians know any loss to a Spokane home is stressful, and fire damage to a kitchen is especially hard as it is one of the rooms in the house the entire family uses regularly. 


As part of the extensive training the technicians undergo, nothing is more important than making homeowners feel at ease during the restoration process. The techs work hard to save homeowners the cost of replacing damaged items through their cleaning and preservation methods to return the home and contents to their pre-fire condition.

Cleanup of Charred Materials

Items and building materials without the potential for restoration and reuse get removed from the premises quickly. The techs photograph and enter the things on a detailed report, including photos to prove the loss, to assist the homeowner in expediting their insurance claim.

Water Damage 

When the fire gets extinguished, water is often an issue as part of the fire loss mitigation. The techs use portable pumps to extract the water and contain the area during drying to avoid spreading soot throughout the home. 

Restoration of Items

SERVPRO techs have access to advanced cleaning solutions as well as methods to ensure damaged items have the best chance for a positive outcome from fire or smoke damage. Immersion cleaning works well on non-porous items, and the use of certain solvents releases the grip smoke residues can have on objects. 

Foodstuffs Probably Have to Go

Soot particles can be smaller than the human eye can see and can travel along the grooves of screwtop containers and contaminate foods. Anything other than canned goods will most likely require disposal for possible contamination.

Odor Control

The final layer of fire damage mitigation involves odor neutralizing. SERVPRO has cleaners to get rid of smoke residues and also equipment to eradicate odors at the molecular level, never to return. 

SERVPRO of Northeast Spokane at (509) 474-9144 can handle any size fire damage to your property and contents and use their advanced restoration techniques to make the loss "Like it never even happened."

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The Commercial Water Removal Process In Spokane Does Not End After Removing Standing Water

1/28/2020 (Permalink)

Water Splash We know the steps to get your Spokane Property back from water damage.

Why You Need Help From The Experts With Water Removal In Your Spokane Porperty 

Water loss incidents pose a grave risk to businesses, especially if not adequately resolved. Although immediately extracting the spilled water is the first thing that comes to mind, more processes are likely necessary to restore your Spokane property to its preloss state. SERVPRO understands various issues that hinder restoration and prepares to handle them.

Vapor Barriers

When the water spills, it soaks into different materials. The process of water removal from your Spokane business premises can stall if there are vapor barriers such as wallpaper on materials that the water permeates. A vapor barrier is formed by any material that is either waterproof or has a permeance of 1 perm or less. We check your premises for materials that act as vapor barriers, including masonry bricks, vapor retarding paint, Kraft paper-faced insulation, and plywood over half-inch thick.

Hygroscopic Materials

The water may spread indiscriminately around the property, especially if the intrusion starts from an elevated location such as an upper floor or when pipes in the walls or ceiling cavity leaks. However, the incident can also affect materials even when water does not reach them physically. Hygroscopic materials hold on to water vapor from the air because of a higher permeance factor. The absorption affects them in different ways, including leading to swelling. Rather than dealing with the problem separately, our SERVPRO technicians take a preventive approach whereby we set up dehumidifiers immediately after arrival at the loss site to keep moisture levels standard, as we perform other restoration processes.

Secondary Damages

Sometimes the spilled water causes physical damages to the exposed materials. Various kinds of secondary damages can develop, including moistening and crumbling of ceiling tiles, wallpaper softening, and falling off or more severe issues such as mold development. Our SERVPRO technicians prefer to prevent such secondary issues whenever possible by taking steps such as expedited water extraction.

Water removal is an elaborate process that must be done properly to save your business. Call SERVPRO of Northeast Spokane at (509) 474-9144 to help restore any issues caused by the incident, "Like it never even happened."

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Using Trash Pumps for Flooded Spokane Basements

1/12/2020 (Permalink)

Flooded Basement Call us today at (509) 474-9144.

How Gas-Powered Trash Pumps and Electric Submersible Pumps can Benefit your Spokane Home in the Event of a Flood

Many tools can help our SERVPRO professionals to remove standing water from Spokane homes after a flood. While in most situations, the ideal tool for extraction in a household is electric submersible pumps, these are not always the best option when debris and solids might be present in the water to get removed. Instead, there are more powerful extraction tools like gas-powered trash pumps that can do the job more efficiently.

Flood damage in Spokane homes is something that many property owners have either experienced or expected throughout the soaking rains seen throughout the year. With close to forty inches of rain falling on average throughout the area, there are many instances in which creeks and streams can rise to the point of flooding communities that we serve. Because these conditions often come with mud, debris, and other contaminants, traditional clean water sump pumps are not the ideal extraction device to help with several inches or feet of standing water in the basement.

As you might expect, the priority in these circumstances is to remove the water as quickly and efficiently as possible. Drying up surface water can help our SERVPRO professionals to address contaminants, mud, and other cleaning tasks. Because many area homes do not have finished basements, contamination can get treated most efficiently with disinfectants and biocides. These products can remove bacteria and other threatening substances from exposed materials.

Discharging floodwater from this extractor unit typically goes to the sanitary sewer system through sinks, sewer cleanouts, or other access points. Once the water has reached a depth of two inches or less, wet vacuums can work to remove the last remaining fluid and also begin removing the mud and debris on the concrete floor of the basement.

Gas-powered trash pumps are ideal for flood situations because they can get used without a need for constant power to the structure, as widespread flooding can often discontinue electrical service. No matter what tools and approaches your home needs to overcome flooding effects, our SERVPRO of Northeast Spokane team can help. Give us a call today at (509) 474-9144.

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Water Damage Spokane – Why Keep Crawl Spaces Dry

12/17/2019 (Permalink)

A SERVPRO truck parked in front of a home. Let us break down for your Spokane home why water damage needs to be addressed immediately.

Spokane water damage can take over before you know it. Let's take action.

Many homes have crawl spaces under the main floor of the home. These areas are generally not used for storage or other uses, although in some cases, a hot water tank or furnace may be installed in the crawl space. Many homeowners seldom go into the crawl space or even open the access door to the area. A damp or wet crawl space can cause problems within the livable parts of the home, occasionally causing health issues for anyone living there.

SERVPRO provides water damage services in Spokane and surrounding areas. A damp or wet crawl space can be a source of mold and high humidity that may permeate the rest of the home. For example, high humidity in the crawl space can cause hardwood floors to expand, causing cupping and even splintering. Mold spores can also grow, causing a musty odor throughout the home.

Many crawl spaces are damp while some can have standing water because a sump pump failed to work, or the water table was higher than usual, and water found its way into the crawl space. In these situations, SERVPRO has the equipment and knowhow to deal with these situations. We can install large capacity sump pumps to remove standing water and deliver it to the storm sewer on the street.

SERVPRO can install dehumidifiers and air movers to remove the remaining humidity. Blowing moist air out of the crawl space, providing there is adequate access, also helps to lower the humidity. Dry air can be drawn into the space to absorb more moisture.

The homeowner may have to install a permanent sump pump to remove any water. This pump ensures the crawl space is not flooded again. If there is an ongoing problem with high moisture levels, SERVPRO may suggest installing a permanent dehumidifier to control the humidity level.

Call SERVPRO of Northeast Spokane at (509) 474-9144 for 24/7 service. We proudly serve Otis Orchards, Hillyard, Mead, and the surrounding areas. We're Faster To Any Size Disaster.

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Spokane Property Owners Turn to SERVPRO for Water Removal and Drying

12/16/2019 (Permalink)

stacked trusses at a job site Scissor Trusses Can Harbor Hidden Water in Spokane Two-Story Homes--SERVPRO Can Remove and Dry

Second Floor Water Cleanup in Spokane

One of the worst types of water damage a Spokane homeowner faces is when water from the second story descends into the first story. Either down the stairs or through the ceiling, either way, leaving behind a significant amount of clean up.

SERVPRO technicians know during water cleanup in Spokane homes, it is essential to find the migration path of the water to ensure that nothing is left. They use state-of-the-art moisture detection equipment to locate water in subflooring and within the floor joists between floors.

During any type of water loss, mold is always a threat. The technicians have extensive training in the restoration of all kinds of damage, and they also know the warning signs and how to inhibit mold from even becoming an issue. Their attention to detail during water extraction and drying helps restore homes to their preloss condition quickly.

Fast Extraction is Key
When SERVPRO technicians work on a water loss that affects more than one story in a home, they scope the property to find all areas of elevated moisture and get to work with their portable pumps to extract as much water as possible. They also perform drainage techniques as needed, such as the drilling of weep holes in ceilings or baseboards to allow both better drainage and airflow for drying. If sheetrock wicked too much moisture, the technicians cleanly cut it away to avert further damage.

Techniques for Complete Drying
After a water loss, drying a room with air movers and dehumidifiers seems simple enough. However, behind baseboards, wall cavities, and floor joists all present problems. That is why SERVPRO technicians have specialized drying equipment for forcing air into tight spaces. Drying mats assist with pushing warm, dry air into a wet subfloor and floor joists while the Injecti-Dry system works well for drying wall cavities.

SERVPRO of Northeast Spokane at (509) 474-9144 is available 24/7  for water cleanup of any size. The certified, trained technicians arrive fast and work to make the water loss in the home, "Like it never even happened."