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Small Amount of Flood Damage in Spokane Requires Big Odor Control

6/16/2019 (Permalink)

Storm Damage Small Amount of Flood Damage in Spokane Requires Big Odor Control Flood damage can get anywhere in your home.

SERVPRO helped with this homeowner’s worst nightmare.

Flood damage is one of the worst events a homeowner can experience. This type of water loss carries a rating as a biohazard; groundwater has the potential to contain contaminants and requires professional cleaning for health and safety reasons.

A homeowner contacted our SERVPRO location to clean up some minor flood damage in their Spokane home from recent heavy storms. The homeowner attempted to mop up the water and found it was not enough needed stronger cleaning efforts. He also noticed a strong odor developed in the kitchen area where the water collected.

We immediately scoped the area to determine that areas where the water migrated in the affected area of the home. Our technicians located water under the cabinets and behind the baseboards. We removed the baseboards for better access and used our extractor wands to pull out as much moisture as possible.

There were few items to remove from the kitchen area during our remediation. We moved the table and chairs to another area of the home for a thorough cleaning and disinfection before being used again for meals.

We then set up air movers to dry the area as quickly as possible. Drying often brings down the odor in water damaged areas, and we deploy specialized equipment such as the Injecti-Dry that uses small hoses to force air into small spaces such as behind baseboards or within wall cavities to ensure there are no remaining pockets of moisture that can set up a home for mold growth problems in the future. We take several readings during the drying process to ensure we attain our predetermined drying goals for the water loss areas.

The odor left behind by the groundwater intrusion into the room lowered after drying and disinfection even though minimal, required further odor control efforts. It is not uncommon for multiple applications of different types of neutralization methods to fully eradicate water odors. We chose to use ULV fogging, which delivers a heated cleaning solution as fog and eliminates residual scents.

SERVPRO of Northeast Spokane is available 24/7 at (509) 474-9144 to turn around any size flood damage to your home and make it "Like it never even happened."

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Professional Pack-Out Services Helps Restore Fire Damaged Family Treasures in Spokane

6/5/2019 (Permalink)

Fire Damage Professional Pack-Out Services Helps Restore Fire Damaged Family Treasures in Spokane SERVPRO can make your fire damaged home "Like it never even happened."

Save Your Memories as Well as Your Spokane Home with a Post-Fire Damage Pack-Out 

After a fire, cleaning surfaces and evaluating whether charred structural components can be restored or need tear out and replacement takes center stage in your Spokane home. The contents of your home are damaged as well. Many homeowners feel that household goods, furnishings, and personal possessions need replacing, prepare to toss out a lifetime of memories because the disaster feels so overwhelming.

We recommend considering a pack-out of the fire damaged contents in your Spokane dwelling before giving up treasured items as lost. Our crew follows an established protocol when moving articles to our production facility. The Contents Claim Inventory Service (CCIS) details through lists, digital photos, and barcoding the household and personal property we transport out of your house. Specially trained technicians evaluate the condition of each item and plan for its cleaning, drying, and restoration.  

SERVPRO keeps your insurance company in the loop, supporting consistent payment of your claims on the strength of our expertise and documented results. Innovative strategies and equipment take seemingly ruined items back to the utility and appearance you remember. Books, documents, and photos respond well to freeze drying. Clothing, linens, and window treatments return to pre-fire condition after laundering in our industrial machines or dry cleaning by experienced vendors. 

Intricately detailed items hold soot, but the immersion or ultrasonic tanks housed at SERVPRO headquarters loosen and clear the residue. Fire damaged furniture cleaning involves different materials that might need different techniques. Wood and metal legs and frames require spray on, wipe off cleaners, perhaps with carefully controlled agitation or abrasive tools or additives. Upholstery does best with foaming cleaners, dabbed on to lift the sooty debris. 

SERVPRO crews at your residence take advantage of the cleared spaces to remove the firefighting water, dry the space, and clean surfaces in every space showing sooty coatings. As your possessions approach recovery so do the damaged areas of your home. Moving the contents home back is the final touch, providing not only a clean, dry, and sanitized place to live but also reuniting you and your family with the treasures that make a house a home. 

SERVPRO of Northeast Spokane helps recover from all aspects of the devastation of a household fire. Call us at (509) 474-9144 to set up a consultation as soon as the firefighters depart.

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We Help You Get Back To Business In Spokane After A Water Damage Diaster

5/20/2019 (Permalink)

Commercial We Help You Get Back To Business In Spokane After A Water Damage Diaster We have professional drying equipment for any type of water restoration emergency.

Water Cleanup Goes According to Plan in Spokane with a SERVPRO ERP

Smart business owners plan for many challenges in Spokane, some predictable and some unexpected. We encourage commercial customers to work with us to develop a comprehensive approach to any water disaster crisis your business might experience. Having a plan in hand means your company gets back on track faster, with fewer disruptions to your day to day operations and your customers’ expectations.

Commercial water cleanup services are essential to any business in Spokane. Attempts to remove water from a plumbing leak, appliance malfunction, extreme weather, or other crisis fail unless highly-qualified technicians provide the teamwork. State-of-the-art equipment is a necessity as well, powering through a water crisis with speed and confidence.

Because of the risk of progressive deterioration and the secondary damage that follows within 24 to 48 hours if water cleanup lags in Spokane, fast and professional response to water emergencies is the key to a successful outcome. Even if your business is happy with your in-house or contracted staff for general cleaning recognize that commercial water cleanup requires very specific skills.

SERVPRO crews master Institute of Inspection, Cleaning and Restoration Certification (IICRC) training as Water Damage Restoration Technicians (WRT), and many add an Applied Structural Drying (ASD) certification. Our technicians use remediation equipment that is second to none in the industry.

Partnering with our team results in a fast and successful water cleanup outcome, streamlined when we work with you to develop a digital Emergency Ready Plan and Profile (ERP) ahead of any disaster. An experienced SERVPRO manager walks through your business, observing your operations and sketching the layout of your space, including utility shut offs. We make recommendations after assessing that can limit the damage a water loss causes your equipment, inventory, fixtures, furnishings, storage, and records.

You add details using SERVPRO’s mobile app. Share information about the vendors and contractors who created your space and systems so we can contact them during remediation if necessary. Appoint agents among your employees or others who can act for you if you are unavailable during the crisis.


Help SERVPRO of Northeast Spokane respond to your commercial cleanup needs with an agenda already online with our signature ERP. Schedule an appointment with one of our assessing and planning specialists at (509) 474-9144.

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Did Recent Storms Cause The River to Run Through Your Spokane Home?

5/14/2019 (Permalink)

Storm Damage Did Recent Storms Cause The River to Run Through Your Spokane Home? SERVPRO of Northeast Spokane is ready to handle all of your water restoration needs.

Heavy Spring Rains Can Cause the Spokane River to Bring Flood Damage to Your Home

As the weather changes, and heavy rains fall, you can suddenly find your home in danger of flood damage. In particular, living adjacent to a river bank can be a dangerous place to settle a home when the river overflows. As intense and heavy rain falls, the water level grows higher, impacting your home.

In the case of the flood damage inside of your Spokane home, the river overflowed and pushed water into your basement through an open window. Water cascaded into your laundry room and settled there until you found it the next morning while you intended to wash a load of clothes. The best thing for you to do in this situation is to reach out for help immediately.  

When it comes to flood damage, swiftly calling a professional cleanup and restoration company, like SERVPRO, is the best thing you can do for your home. If left unchecked, the water can sink into the laminate flooring of your laundry room, and it can soak the base of the floor underneath it, as well as cause swelling. Furthermore, allowing the water to soak into your walls can create the perfect environment for microbial growth, which can further damage your home. Leaving the water can also endanger the washing and drying machine, and compromise their structure to rusting, electrical shorting, and further problems.  

When you call SERVPRO, we can immediately send our technicians out to help you. We certify our technicians by the Institution of Inspection, Cleaning, and Restoration (IRCC) so you can leave the mess in SERVPRO's hands knowing that our technicians can produce high-quality restoration results. The first step in remediating flood damage is to remove the standing water.  

At SERVPRO we use only advanced technology to get the job done. Our techs can use several devices to remove the water from your home, such as wet/dry vacuums and extractors. Furthermore, to dry out your home, we can remove the laminate tile, dry the base underneath, and make flood cuts to the impacted walls. After setting up an ideal drying environment using devices such as heaters, dehumidifiers, and air movers, SERVPRO can dry your home and then return it to you "Like it never even happened."  

When rains bring floods, never hesitate. Speak with SERVPRO of Northeast Spokane by phoning (509) 474-9144. Night or day, give us a call.

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Commercial Water Damage Remediation in Spokane Works Only Under These Conditions

5/5/2019 (Permalink)

Commercial Commercial Water Damage Remediation in Spokane Works Only Under These Conditions Water damage can completely take over your Spokane business. Contact the certified technicians at SERVPRO for help in remediation.

Why Spokane Businesses Should Have Commercial Water Damage Professionally Cleaned

Did you know around 200,000 commercial water damage claims are filed every year across the country? Leaking sinks in breakrooms, toilet overflows and leaking roofs are among the chief reasons. When you consider one-inch of water puts about five pounds of weight on a roof, poor drainage can put tremendous strain on a structure.

When your Spokane business experiences commercial water damage, you need to engage professional assistance for the cleanup and mitigation. It is not so much the water you see, as the water that is not readily visible. Improper drying of your business property can lead to mold, odors and weakened building materials.

When SERVPRO works on a commercial property, our technicians immediately get to work assessing where the moisture has collected in the structure. We have several different types of moisture detection equipment and probes to ascertain where water has collected behind walls, under floors and even absorbed into objects.

We try to disturb the set up of your business as little as possible during restoration. Desks and chairs may be raised on blocks and dried in place. Wet items may be removed for drying in our facility on a case by case basis.

Our technicians know that being closed for any length of time is hurtful to a business, so our goal is to get your premises reopened as quickly as possible. We spend the most significant amount of time extracting water, so the drying phase goes more quickly. It takes time to determine precisely where moisture levels are raised and set up air movers to accurately direct the airflow where it is needed to cause water vapor to rise so it can be directed up and out.

Moisture readings are taking during and after the drying phase of restoration to verify the drying goals are met, and the growth of mold is inhibited. After drying, all surfaces are cleaned and disinfected to ensure your property is sanitary when you reopen for business.

If repairs are needed, our technicians can offer suggestions and coordinate with our Building Services division for seamless service so you can reopen as quickly as possible and your water loss can be "Like it never even happened."

SERVPRO of Northeast Spokane is available at (509) 474-9144 to assist businesses and organizations with the mitigation of commercial water damage 24/7.

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When April Showers Bring Spring Flooding in Spokane

4/17/2019 (Permalink)

Storm Damage When April Showers Bring Spring Flooding in Spokane When the snow melts and spring rains begin, SERVPRO of Northeast Spokane is ready for your water damage emergency.

Spring Flooding and Flood Damage Cleanup in Your Spokane Home

Even though spring brings the promise of warmer weather in Spokane, it can also bring various conditions including severe weather, heavy rains, and rapid snowmelt which can increase the risk of floods in your area. Know the facts about these events ahead of time instead of being caught off guard. You can act to protect you and your family before an event like this happens.  

Floodwaters entering your Spokane home make quite the mess, even with just a few inches of water. Therefore, when this happens to you, calling for the help of a professional remediation company is essential. At SERVPRO, we have the expertise and the tools to get your home looking as if nothing happened, and we can do it fast.  

Warmer temperatures and snowmelt resulting from this can make massive amounts of runoff in a short time. In early spring, frozen ground stops rainfall or melting snow from soaking into the ground. The water runs off into streams, lakes, and rivers, cause the excess water to spill over the banks. Combine this with season storms, and many times you get spring flooding.  

Once SERVPRO techs remove any remaining standing water from your home, we can check for any hidden moisture behind walls and under flooring and proceed with the drying process. With the use of specialized moisture meters, we can find moisture which has seeped out of sight. It is crucial that we dry these areas to prevent additional damage such as mold. Dehumidifiers and air movers help us thoroughly dry your home in a timely fashion.  

Spring storms can dump several inches of rain in just a few hours, or they can stall out over one area for several days. Heavy rains like these can lead to severe flooding by overfilling storm drains, oversaturating the ground, or making rivers spill over their banks. Flash floods are rapid flooding of areas which are low-lying in under six hours. Caused by heavy rainfall, they can occur when there are conditions that are drought-like as well.  

When floodwaters have entered into your home in Colbert, Otis Orchards, or Milan, SERVPRO of Northeast Spokane is standing by to help. Call us immediately at (509) 474-9144 so we can make your home safe and dry again in no time.

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We Respond Quickly And Restore Your Spokane Business So You Can Get Back To Business

4/8/2019 (Permalink)

Commercial We Respond Quickly And Restore Your Spokane Business So You Can Get Back To Business We are available 24/7 to help you restore your business. We have the equipment and expertise to handle any damage big or small so call us right away.

Commercial Water Damage Restoration for Your Spokane Business

Water can invade your restaurant in Spokane and cover the floor in only minutes. Usually, this happens because of a natural disaster. However, a water damage emergency can also happen as a result of defects on the inside of your building, so knowing the most common causes can help you to fight against them.

Water damage to your Spokane business is a huge hassle. It can slow down your operations, or even shut your doors for a time while the cleanup is being done. At SERVPRO, we understand that time is money for you as a business owner, so that is why we do not waste any time cleaning up the mess and restoring your structure so you can be on with business as usual. We have the experience and equipment needed to help us do a fast, but thorough job.

One of the most common reasons for commercial buildings to experience a water disaster is failed plumbing. The plumbing system in your restaurant building is a network of connected fixtures, pipes, and joints. Eventually, with all of these connections, something can go wrong. Loose joints, a backed up mainline, or busted pipes can cause leaks or even flooding that gets progressively worse if you do not repair it.

One crucial aspect of the restoration process is drying the affected area. SERVPRO techs use air movers to increase evaporation. These machines create an airflow at the surface level, thereby pushing moisture into the air as vapor and then replacing the wet air with air that is drier. If needed, we can attach shrouds to the snouts of the air movers so they can push dry air underneath cabinets and into wall cavities. The high-velocity airflow from the air movers raises the rate of evaporation.

We may also need to use a heavy-duty venting box fan that is capable of moving more significant volumes of air than the air movers. These fans are known as axial fans since the blades are connected right to the rotating axis of the fan. One thing we use the fans for is ridding the affected areas from noxious odors after water damage. If your business can remain open while we work, we use extra care to work around you, your employees and your customers to cause as little disruption as possible.

Another common cause of water damage is your appliances. Most of them use water, and dishwashers, sinks, water heaters, and refrigerators can leak and drip. It may start small but gets to be a much larger problem if it is ignored.

SERVPRO of Northeast Spokane understands that your business in Colbert, Mead, or Hillyard needs to be operating at its best capacity at all times. When you call us at (509) 474-9144 for help cleaning up a water disaster, we do not hesitate to help you in a timely fashion so you can get back to normal operations quickly.

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Contact Our Fire Damage Technicians To Restore Your Home In Colbert To Pre-Damage Condition

4/5/2019 (Permalink)

Fire Damage Contact Our Fire Damage Technicians To Restore Your Home In Colbert To Pre-Damage Condition If a fire causes damage inside of your house, large or small, never hesitate to call our crew.

SERVPRO Can Remediate The Fire Damage In Your Colbert Home

Fire damage can often be overwhelming and daunting. Sometimes, with all of the soot that spreads from the flames, the damage can seem worse than it actually may be. However, calling a professional cleanup and restoration company as quickly as possible after the fire inside of your home can help solve the problems it left behind.

A candle left on a windowsill, in your kitchen, caught the drapes ablaze and caused fire damage inside of your Colbert home. The fire was by no means catastrophic. It burned through the drapes, melted the faux plastic flowers inside of a vase on the windowsill, and tinted the frame of a painting hanging on the wall close by with smoke. However, perhaps the most obnoxious problem left behind by the flames is the smell that permeates the air inside of your kitchen. Burnt fabrics, plastics, and scorched walls do not make for pleasant odors.

Whenever fire damage strikes your home, large or small, reach out to SERVPRO. Our IICRC-certified technicians understand how to tackle every aspect of fire damage, from scorch marks to odor, and smoke residue. We’re Faster to Any Size Disaster.

When our SERVPRO techs arrive at your home, within mere hours after your initial call, we can begin an investigation into the damages straight away. From there, we can devise a plan. The first step is to rid your property of the charred bits of fabric and plastic that the fire consumed. After cleaning up the remnants of the mess around your window, SERVPRO can focus on removing smoke residue from the walls and any scorch marks from the flames.

Our technicians can use advanced technology to combat the soot and malodor in your home. To tackle the soot on the walls, and the glass of the picture frame, SERVPRO can use a chemical solution to break apart the bond between the soot and the surface. Afterward, we can bring in thermal foggers to neutralize the very particles that have been causing the foul stench in your kitchen, removing the last piece of evidence of the fire from inside your home and returning it to its preloss condition.

If a fire causes damage inside of your house, large or small, never hesitate to call our crew. Phone the number (509) 474-9144 to speak with SERVPRO of Northeast Spokane. Our techs are always available 24/7.

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Spokane Area Businesses Rely on SERVPRO for Rapid Response after a Fire Loss

3/18/2019 (Permalink)

Commercial Spokane Area Businesses Rely on SERVPRO for Rapid Response after a Fire Loss For Fast, Commercial Fire Damage Cleanup and Restoration in Spokane--SERVPRO Has No Match

Use an Experienced Commercial Fire Damage Unit Operating here in Spokane

A customer-facing business like a restaurant is full of small maintenance tasks for staff and janitorial teams. From time to time unexpected events can occur that go beyond the scope of your in-house team and require professional assistance. A contained kitchen fire can cause temporary closure to remove unpleasant odors as well as visible signs of smoke and soot deposits. For the best results, specific training in odor control and fire restoration are a requirement.

Temporary closures as a result of commercial fire damage in Spokane and the surrounding area can cause loss of revenue; especially during busier times of the year. SERVPRO use local technicians with some forming what we refer to as a rapid response unit. These teams are made up of technicians with IICRC certificates as well as experienced project managers and are used primarily for commercial services. Smaller fire incidents can be serviced with smaller task forces.

The benefits of a specific commercial unit are that we can communicate directly with you throughout service. SERVPRO operate call-lines 24 hours a day and can send a team within 4-hours upon receiving a notification of loss. Although we work to a restore rather than replace method, we can inventory any non-salvageable items like charred furniture for you to pass on to your insurance adjuster. We are an established provider of commercial services and, as such, have experience dealing with a variety of local adjusters as well as the Chamber of Commerce.

One of the common concerns business owners in customer-facing industries tell us is the unpleasant odors that can be left behind by fire. Our method is to use water-based thermal foggers. These equipment vaporize pairing agents which are then released in a thick fog inside the affected area — pairing agents bond with odor particles causing them to sink to the floor where they can be cleaned away. By using water-based foggers, we can reduce the airing time required after deodorization and keep closures to a minimum.

We can also deploy HEPA filtered air scrubbers and hydroxyl generators to help trap motes of soot and odor and chemically neutralize airborne odors. Use and placement depend on the nature of the fire loss and the business.

In a business emergency, contact SERVPRO of Northeast Spokane at our 24 hours call-line (509) 474-9144.

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Is Water Creeping into Your Spokane Crawlspace?

3/13/2019 (Permalink)

Storm Damage Is Water Creeping into Your Spokane Crawlspace? Crawlspaces are susceptible to flood damage. Inspect your crawlspace often for signs of water.

Long Term Solutions for Flooded Spokane Basements and Crawlspaces

As initially alarming as disasters like floods can be to your Spokane residence, restoring these effects is something better left to professionals like our certified technicians. Not only can you receive the assistance that you need to return your damaged property to its original condition, but you can also have the opportunity for long term solutions that can reduce the likelihood of recurrences in some cases. Our team works to exceed your expectations, and that begins with exceeding the parameters of traditional restoration work. 

While there are many pressing concerns with flood damage in your Spokane home, the more significant problem is the potential for this situation to occur again. Basements and crawlspaces are particularly susceptible to these types of damages, and without the measures taken to thwart water penetration, the flooding continues to occur. Our SERVPRO team can respond fast with effective mitigation and cleanup strategies, but also have long-term solutions available to help repair blockwork, concrete, drainage, water diversion, and also encapsulate the affected area if necessary.

Part of our commitment to our customers is providing honest assessments and evaluations about the damage done to their property when we first arrive. This inspection helps to determine the estimated cost of restoration, the personnel required to do it, and the equipment needed to get right to work. When it comes to lasting solutions that can reduce the possibility of future flooding, we rely on our competent contracting specialists to assess risks and offer repair and reconstruction strategies.

Approaches like crawlspace encapsulation can protect all of the frequently damp materials by covering them in 12mm plastic sheeting. The installation of water diversion equipment like sump pumps and drainage can also reduce the possibility of flooding. We determine which approach to use based on your wishes and understanding of the process, and what you think is best.

While many immediate threats accompany a flood in your home, every homeowner wants to take the necessary steps to help limit the damage these disasters can do. Give our SERVPRO of Northeast Spokane rapid response team a call today at (509) 474-9144.

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