Recent Cleaning Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

8/23/2021 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Northeast Spokane today at 509-474-9144 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

In-place Carpet Drying Is Convenient

9/28/2016 (Permalink)

SERVPRO Protects and Restores Wet Carpets in Spokane

Rely on SERVPRO to Clean and Restore Your Residential Carpets

Carpets are often the most expensive cost to a homeowner when it comes to flooding or other water damage. Unless standing water is drained and hidden water extracted immediately, the cost can run into thousands of dollars depending on the size of the house.

SERVPRO has the equipment necessary to ensure thorough carpet drying for Spokane homes. In most cases we will attempt to dry your carpets in place, that means not to remove or even lift the carpets from the surface of the floor. Our technicians are trained on an extensive inventory of the tools needed to return them (and your home) to its original state.

Extraction wands are the first tool we use to remove water from your carpets in Spokane. A water extraction wand is basically a very powerful suction tool that is designed to draw the water out of the carpet and the pad underneath without damaging the carpet or pulling it away from the frame it is attached to.

If there is still too much water in the carpet pad underneath, we use a weighted extraction tool. This is a slightly more powerful suction tool that also has a heavy weight attached to the base. A technician will use this on the edges of the affected carpet and move inward until the remaining moisture has been removed.

Dehumidifiers are a must in Washington state. With one of the highest average humidity percentages in the country, drying out not just the carpet but the air in the room itself is extremely important. If our technicians see that an area's humidity is not dropping fast enough, they will deploy a commercial grade humidifier to ensure that the room is at the proper number to make sure that the carpet stays in its now clean and dry condition. If this still hasn't returned the carpet and pad to their original state, we will suggest alternate methods that may require the carpet to be at least partially removed from its frame.

SERVPRO of Northeast Spokane stands ready to support our neighbors. As a locally owned franchise office, we understand that each of you is so much more than just a job to us. Call (509) 474-9144 to schedule a carpet servicing today.