Recent Why SERVPRO Posts

Water Loss Solutions Are the Cornerstone of SERVPRO Cleanup and Restoration Services

1/17/2019 (Permalink)

Why SERVPRO Water Loss Solutions Are the Cornerstone of SERVPRO Cleanup and Restoration Services Why SERVPRO? From Spokane Retirement Communities to Residential Homes We're Faster To Any Size Disaster--Day or Night-24-Hour Service

Six  Reasons Why Property Owners Trust SERVPRO’s Water Damage Restoration Services

Homeowners in Spokane who experience a water damage emergency need the specialized services of a high-quality restoration company fast. Because of the swift and progressive nature of water damage, taking time to research and compare the options available to members of our community at the time of the crisis can delay the response. Residents who have a highly-qualified water restoration company in mind before they have cause to use them are the best prepared.  Here are six reasons to trust your local SERVPRO for damage restoration services.

Reliable, Competent Assistance for Property Owners
Finding a water cleanup partner in Spokane that can deliver on the speed, training, and expertise needed need not be a lengthy process. Our team checks off all the boxes listed by an individual or family devastated by a water loss. Any customer choosing our premium water damage restoration services can rest assured that we have earned our place as a restoration industry leader, which is why our projects are completed successfully to the most stringent of standards.

Commitment to comprehensive water cleanup is why SERVPRO is considered a high-quality restoration choice. Our employees receive training in all phases of water mitigation as well as the structural drying that must follow. Merely pumping and suctioning visible water out of a dwelling is only part of the story when a leak, backup, flood, storm, or other incident creates a problem. Many other tasks are required to complete water remediation correctly.

Restoration Industry Best Practices Plus Experience
Our owners support basic, advanced, and ongoing training and certification for our managers and technicians in a broad range of water cleanup disciplines. This emphasis on the research and science of water removal and restoration explains why SERVPRO can respond to any disaster with confidence. Institute of Inspection, Cleaning and Restoration Certification (IICRC) classes our team members master provide a knowledge base second to none.

Training is a foundation, but our technicians then build on that base with extensive hands-on experience. No request from one of our valued customers is too big or too small, adding the refinements working on real-life water cleanup scenarios can offer. Our team members have familiarity with how water migrates, where it makes its way inside, and what happens when small problems are ignored, or large projects overwhelm our clients and are put off. Making your water damaged home “Like it never even happened” is why the SERVPRO team comes to work every day.

Fast Response -- Personalized Services
We're Faster to Any Size Disaster, another reason why SERVPRO needs to be your first choice for Spokane water cleanup in any circumstances. We respond to inquiries round the clock, 7 days a week because we realize water damage does not respect standard 9 to 5 working hours. Within hours of your first contact with us, one or more fully-stocked green service vehicles arrive at your home, lead by a seasoned project manager or crew chief who can assess your water loss thoroughly.

No two water cleanups are the same, emphasizing why SERVPRO carefully evaluates the particulars of your disaster before developing a detailed plan customized for your project. The site of the original water intrusion and spreading to surrounding areas, evidence of contamination, and a host of other concerns must be weighed before the appropriate steps can be planned and taken. You need a company with the training, equipment, and critical thinking skills to customize remediation for you.

Cutting Edge Damage Restoration and Cleanup Equipment
A water cleanup plan is best performed with the right equipment, designed to handle various mitigation tasks safely and efficiently. Specially trained operators manage the machinery, well aware of the potential for damage to structural components and fixtures if tools not employed in the way intended. Why SERVPRO makes a significant investment in water removal equipment is simple -- doing the task correctly and completely the first time saves time and money for our Spokane neighbors.

Customers often tell us why SERVPRO’s hard work impressed them. We exceeded their expectations for restoring the treasured articles they believed were lost. Our skilled technicians can save delicate materials such as paper or photos at our production site using techniques like freeze drying. Wet furnishings and electronics are cleaned and then dried using small chambers created at our facility that allow adjustment of air movement, temperature, and humidity to achieve the best results.

Services Tailored to Your Needs
During the assessment phase of our extraction and restoration evaluation, our most experienced crew leads or project managers evaluate the quality of the water. Clean or Category 1 water can be removed and drained into local sewer systems. Gray or Black Water, also known as Category 2 or 3, contain varying levels of soils, dirt, chemicals, and potential pathogens, possibly including human waste, decaying animals, and insects. Heightened risks explain why SERVPRO takes water category determination seriously.

Innovative cleaners and disinfectants help us loosen residues and sanitize spaces as we complete the cleaning and restoration process.
Our customers and technicians appreciate why SERVPRO keeps up to date on developing options for effective cleaning and disinfection after contaminated flooding. Our better products mean faster, safer results for all involved.

Informed at Every Step of the Cleanup and Repair Process
Customers appreciate honesty and transparency, which is why SERVPRO is a highly respected water cleanup company in the community and among property insurers. We keep customers informed as the project develops, and work on your behalf with the carriers involved throughout the restoration process. Documentation of each step of the project provides the evidence needed for insurance companies to pay claims, limiting your out of pocket costs.

If we pack out items for drying at our production facility, we use our Contents Claim Inventory Service (CCIS) to document what is removed, tracking each article. Digital photographs, barcoded inventories, and written listings of your property provide a dynamic record ensuring items are cleaned, dried, and returned at the end of the water cleanup. The trust developed as our team carefully packs and then restores your possession demonstrates why SERVPRO clients recommend our services to neighbors, family, and friends facing a water disaster in Spokane.  

There are many reasons why SERVPRO of Northeast Spokane ranks highly among local water cleanup resources. Call (509) 474-9144 to have our industry leading experts assess your water disaster scenario.

We are locally owned and operated right here in Spokane. To learn more about our city and community, please visit https://my.spokanecity.org/neighborhoods/

SERVPRO Explains the Science Behind Frozen Pipes in Your Chattaroy Home

12/13/2018 (Permalink)

Why SERVPRO SERVPRO Explains the Science Behind Frozen Pipes in Your Chattaroy Home Winter is coming! Don't forget to winterize your pipes!

Frozen Pipes in Chattaroy Homes Causes Substantial Water Damage

With the winter season in full swing, Chattaroy homeowners prepare for the low-temperature drops to come. Whenever the area gets below the freezing line, exposed and susceptible elements like water line pipes in your home can freeze and cause substantial damages. When a pipe freezes, it creates a growing pressure between the closed faucet and the blockage that can literally cause the pipe to blow apart. Once this happens, the blockage usually gets cleared, and a steady supply of water from the main line coming into the house pours out into the affected area until a homeowner or technician can stop it with a shut-off valve.

Understanding how your pipes could be at risk and how to obtain water removal services for your Chattaroy home is critical to protecting your home this winter. There are certain areas of your home more susceptible to allowing the freezing of pipes, such as exterior walls and the basement. These portions of the property often do not get the same level of heating as the rest of the house and can remain susceptible to the steep temperature drops.

Ideally getting to a frozen pipe before it can burst and cause significant water damage in your home is the best option for homeowners, but unfortunately, this advice is not always possible. Locating the blockage can be problematic when the pipes are not readily accessible, and the pressure could grow to the point of bursting over a brief period. Our SERVPRO rapid response team is available 24/7 with the experienced technicians and the industry-leading equipment to make a difference fast.

A wise choice for a homeowner with trickling water from their faucets, a strange smell coming from a drain, or other indications of a frozen pipe, is to contact our SERVPRO professionals. We have the experience to locate the blockage before it allows a pipe to get over-pressurized and burst, but also have the tools and advanced equipment to quickly extract water and dry the area if this problem already exists.

With winter setting in, the possibility of freezing pipes grows. Let our SERVPRO of Northeast Spokane help you. Give us a call today at (509) 474-9144.

Click here to read about the first schools built in Chattaroy.

How SERVPRO Restores Your Spokane Fired Damaged Home

11/28/2018 (Permalink)

Why SERVPRO How SERVPRO Restores Your Spokane Fired Damaged Home SERVPRO has the training, experience, and equipment to restore your home after a fire.

Stop The Chaos, Contact Spokane’s Local Fire Damage Solution, Today!

If you found yourself facing a fire incident in your Spokane area home and you had someone in your family who understood which actions to take to stop the chaos, wouldn’t you take their advice? What about someone you see throughout the community, a company that helps people prevent tragedy on a daily basis.

We are Spokane’s local fire damage solution. A company determined to provide excellent restoration services to every member of our community. We make ourselves available every day, to help you understand more about the services available to you. Having a fully IICRC-certified technician at your side during an emergency can help you get things back to normal fast while preventing many losses you might otherwise incur.

If having access to a single technician with the understanding of how to address fire damage situations on your property effectively reduces damage, how helpful do you think an entire team would be? Every member of your SERVPRO team provides you with years of experience, access to advanced equipment, and unlimited resources. We take the time to check every inch of the affected area, removing smoke, carcinogens, stains, and odors using advanced techniques that offer proven results.

No one should ever have to toss perfectly good contents when they can quickly return to a quality pre-fire damage condition, and we’re here to make sure you get the right kind of help. SERVPRO technicians train to restore everything from toys, shoes, and clothing, to appliances, flooring, and structural components. We use a variety of moisture detectors, water extractors, dehumidifiers, fans, scrubbers, and more to provide you with the services you expect.

SERVPRO also takes time to consider how stressful these situations can be on both you and your family. We put trained personnel into contact with your insurance adjuster and work together to find you solutions that fit your situation to a tee. The last thing we want is to make the situation harder, so we keep you informed throughout the process and ensure you understand everything about your restoration.

SERVPRO of Northeast Spokane stands ready to assist you with fire damage on your property 24-hours a day, 7-days a week. Call us anytime, day or night. (509) 474-9144

Spokane means 'Children of the Sun.'  Click here for more information.