Recent Commercial Posts

Spokane Commercial Warehouses Benefit from SERVPRO's Rapid Response for Water Removal and Restoration

8/8/2019 (Permalink)

From Flames to Floods--The SERVPRO Green Fleet--Restores Commercial and Residential Properties in the Spokane Area

Getting Your Concrete Facility Dry Post-Fire Requires Commercial Water Removal Services in Spokane

Businesses in Spokane often store their off-season inventory and goods in a warehouse. Emergencies involving such buildings can and do happen. When the structure consists mainly of concrete, cleaning up involves more than removing the ruined inventory. Business owners must take additional steps to ensure that merchandise stored there in the future does not become damaged.

Comprehensive Restoration Services
Full mitigation of your warehouse in Spokane for commercial water removal is part of the fire damaging service.Extinguishing a fire not only forces thousands of gallons into a confined space but it also dramatically increases the water vapor in that structure. A few fans, mops and buckets, and some squeegees cannot remove sufficient moisture from a saturated warehouse.

SERVPRO's water removal specialists receive intensive training and then earn recognition from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Our ASD applied structural drying technicians understand the complexities of your facility's situation. Water vapor, as well as moisture trapped inside the concrete blocks, create the perfect environment for a massive surge in microbial growth. Soot from the fire, mixed with steam, ends up soiling windows and other surfaces.

Moisture Removal with strong air circulation
We pull large box fans out of our Green Fleet trucks so we can force the moisture out of the concrete walls. Desiccant machines collect the water vapor from the air as it passes through. To raise the amount of moisture the air can hold, we also unload heaters and start using these. When the air temperature rises, it can become more saturated. We want this to happen, so the moisture content of walls and other structures steadily decreases.

Odors are also an issue in restoration
As the amount of moisture decreases lowering the RH relative humidity, other team members work on cleaning up your warehouse. We remove soot and other soiling from surfaces, apply protective chemicals that prevent damage from microbes, and also use situation-specific deodorization methods. These all help keep your future merchandise from suffering damage, including absorbing unpleasant odors.

For all of the issues, your warehouse in Colbert, Chattaroy, or Spokane Valley faces, call the water removal experts at SERVPRO of Northeast Spokane. Our 24-hour emergency services line, (509) 474-9144, is always answered to ensure We're Always Faster To Any Size Disaster.

Our Mold Damage Experts Can Save Your Spokane Shop!

7/1/2019 (Permalink)

In case of a mold infestation in your Colbert, Chattaroy or Spokane Valley clothes shop, call SERVPRO of Northeast Spokane to help.

Managing Commercial Mold Damage In A Spokane Clothes Shop

Mold development in any property poses a severe threat. Some cases of mold infestation do not exhibit the usual physical signs associated with mold proliferation such as black spots or other patches on different materials. However, this does not necessarily indicate a less severe infestation. Mold tends to develop faster in concealed spaces and failure to take corrective measures early can give it time to spread. In a clothes shop, the risk is not just to the building materials but also the clothing items in your stock since mold thrives on any organic materials.

Even without any visible signs of mold, other things can alert you if there is commercial mold damage in your Spokane clothes shop. Presence of a musty odor is the most likely sign indicating hidden mold colonies within your shop. Alternatively, recent or ongoing water loss incidents such as roof leaks, burst pipes, or flooding can also lead to mold development, necessitating investigation. Our SERVPRO teams can help confirm your suspicion and locate the hidden mold pockets by opening up cavities or using thermal cameras to check for wetness in concealed areas.

Some areas in your shop are likely to be hotspots for mold development. Areas around windowsills, and sinks if there is a wash area around, are likely to be sources of mold infestation. Dark storage rooms and closets are also likely to hide mold infestations. We have IICRC certified AMRT, Applied Mold Remediation Technicians, at SERVPRO who understand common patterns associated with mold infestations and therefore able to identify hidden colonies quickly.

Identifying hidden mold colonies paves the way for remediation to start. The process itself may require several steps before realizing the expected results. Tearing down drywall, ceilings and other materials ease access to concealed areas. However, in a clothes shop, this might present other problems such as spores and other debris spreading over your stock. Our SERVPRO technicians help prevent this by creating containments using plastic sheets. This allows us to take other steps such as vacuuming and damp wiping to remove the mold colonies without facing any problems.

In case of a mold infestation in your Colbert, Chattaroy or Spokane Valley clothes shop, call SERVPRO of Northeast Spokane to help. You can reach us at (509) 474-9144 any time. We’re Faster to Any Size Disaster.

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We Help You Get Back To Business In Spokane After A Water Damage Diaster

5/20/2019 (Permalink)

We have professional drying equipment for any type of water restoration emergency.

Water Cleanup Goes According to Plan in Spokane with a SERVPRO ERP

Smart business owners plan for many challenges in Spokane, some predictable and some unexpected. We encourage commercial customers to work with us to develop a comprehensive approach to any water disaster crisis your business might experience. Having a plan in hand means your company gets back on track faster, with fewer disruptions to your day to day operations and your customers’ expectations.

Commercial water cleanup services are essential to any business in Spokane. Attempts to remove water from a plumbing leak, appliance malfunction, extreme weather, or other crisis fail unless highly-qualified technicians provide the teamwork. State-of-the-art equipment is a necessity as well, powering through a water crisis with speed and confidence.

Because of the risk of progressive deterioration and the secondary damage that follows within 24 to 48 hours if water cleanup lags in Spokane, fast and professional response to water emergencies is the key to a successful outcome. Even if your business is happy with your in-house or contracted staff for general cleaning recognize that commercial water cleanup requires very specific skills.

SERVPRO crews master Institute of Inspection, Cleaning and Restoration Certification (IICRC) training as Water Damage Restoration Technicians (WRT), and many add an Applied Structural Drying (ASD) certification. Our technicians use remediation equipment that is second to none in the industry.

Partnering with our team results in a fast and successful water cleanup outcome, streamlined when we work with you to develop a digital Emergency Ready Plan and Profile (ERP) ahead of any disaster. An experienced SERVPRO manager walks through your business, observing your operations and sketching the layout of your space, including utility shut offs. We make recommendations after assessing that can limit the damage a water loss causes your equipment, inventory, fixtures, furnishings, storage, and records.

You add details using SERVPRO’s mobile app. Share information about the vendors and contractors who created your space and systems so we can contact them during remediation if necessary. Appoint agents among your employees or others who can act for you if you are unavailable during the crisis.

Help SERVPRO of Northeast Spokane respond to your commercial cleanup needs with an agenda already online with our signature ERP. Schedule an appointment with one of our assessing and planning specialists at (509) 474-9144.

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Commercial Water Damage Remediation in Spokane Works Only Under These Conditions

5/5/2019 (Permalink)

Water damage can completely take over your Spokane business. Contact the certified technicians at SERVPRO for help in remediation.

Why Spokane Businesses Should Have Commercial Water Damage Professionally Cleaned

Did you know around 200,000 commercial water damage claims are filed every year across the country? Leaking sinks in breakrooms, toilet overflows and leaking roofs are among the chief reasons. When you consider one-inch of water puts about five pounds of weight on a roof, poor drainage can put tremendous strain on a structure.

When your Spokane business experiences commercial water damage, you need to engage professional assistance for the cleanup and mitigation. It is not so much the water you see, as the water that is not readily visible. Improper drying of your business property can lead to mold, odors and weakened building materials.

When SERVPRO works on a commercial property, our technicians immediately get to work assessing where the moisture has collected in the structure. We have several different types of moisture detection equipment and probes to ascertain where water has collected behind walls, under floors and even absorbed into objects.

We try to disturb the set up of your business as little as possible during restoration. Desks and chairs may be raised on blocks and dried in place. Wet items may be removed for drying in our facility on a case by case basis.

Our technicians know that being closed for any length of time is hurtful to a business, so our goal is to get your premises reopened as quickly as possible. We spend the most significant amount of time extracting water, so the drying phase goes more quickly. It takes time to determine precisely where moisture levels are raised and set up air movers to accurately direct the airflow where it is needed to cause water vapor to rise so it can be directed up and out.

Moisture readings are taking during and after the drying phase of restoration to verify the drying goals are met, and the growth of mold is inhibited. After drying, all surfaces are cleaned and disinfected to ensure your property is sanitary when you reopen for business.

If repairs are needed, our technicians can offer suggestions and coordinate with our Building Services division for seamless service so you can reopen as quickly as possible and your water loss can be "Like it never even happened."

SERVPRO of Northeast Spokane is available at (509) 474-9144 to assist businesses and organizations with the mitigation of commercial water damage 24/7.

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We Respond Quickly And Restore Your Spokane Business So You Can Get Back To Business

4/8/2019 (Permalink)

We are available 24/7 to help you restore your business. We have the equipment and expertise to handle any damage big or small so call us right away.

Commercial Water Damage Restoration for Your Spokane Business

Water can invade your restaurant in Spokane and cover the floor in only minutes. Usually, this happens because of a natural disaster. However, a water damage emergency can also happen as a result of defects on the inside of your building, so knowing the most common causes can help you to fight against them.

Water damage to your Spokane business is a huge hassle. It can slow down your operations, or even shut your doors for a time while the cleanup is being done. At SERVPRO, we understand that time is money for you as a business owner, so that is why we do not waste any time cleaning up the mess and restoring your structure so you can be on with business as usual. We have the experience and equipment needed to help us do a fast, but thorough job.

One of the most common reasons for commercial buildings to experience a water disaster is failed plumbing. The plumbing system in your restaurant building is a network of connected fixtures, pipes, and joints. Eventually, with all of these connections, something can go wrong. Loose joints, a backed up mainline, or busted pipes can cause leaks or even flooding that gets progressively worse if you do not repair it.

One crucial aspect of the restoration process is drying the affected area. SERVPRO techs use air movers to increase evaporation. These machines create an airflow at the surface level, thereby pushing moisture into the air as vapor and then replacing the wet air with air that is drier. If needed, we can attach shrouds to the snouts of the air movers so they can push dry air underneath cabinets and into wall cavities. The high-velocity airflow from the air movers raises the rate of evaporation.

We may also need to use a heavy-duty venting box fan that is capable of moving more significant volumes of air than the air movers. These fans are known as axial fans since the blades are connected right to the rotating axis of the fan. One thing we use the fans for is ridding the affected areas from noxious odors after water damage. If your business can remain open while we work, we use extra care to work around you, your employees and your customers to cause as little disruption as possible.

Another common cause of water damage is your appliances. Most of them use water, and dishwashers, sinks, water heaters, and refrigerators can leak and drip. It may start small but gets to be a much larger problem if it is ignored.

SERVPRO of Northeast Spokane understands that your business in Colbert, Mead, or Hillyard needs to be operating at its best capacity at all times. When you call us at (509) 474-9144 for help cleaning up a water disaster, we do not hesitate to help you in a timely fashion so you can get back to normal operations quickly.

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Spokane Area Businesses Rely on SERVPRO for Rapid Response after a Fire Loss

3/18/2019 (Permalink)

For Fast, Commercial Fire Damage Cleanup and Restoration in Spokane--SERVPRO Has No Match

Use an Experienced Commercial Fire Damage Unit Operating here in Spokane

A customer-facing business like a restaurant is full of small maintenance tasks for staff and janitorial teams. From time to time unexpected events can occur that go beyond the scope of your in-house team and require professional assistance. A contained kitchen fire can cause temporary closure to remove unpleasant odors as well as visible signs of smoke and soot deposits. For the best results, specific training in odor control and fire restoration are a requirement.

Temporary closures as a result of commercial fire damage in Spokane and the surrounding area can cause loss of revenue; especially during busier times of the year. SERVPRO use local technicians with some forming what we refer to as a rapid response unit. These teams are made up of technicians with IICRC certificates as well as experienced project managers and are used primarily for commercial services. Smaller fire incidents can be serviced with smaller task forces.

The benefits of a specific commercial unit are that we can communicate directly with you throughout service. SERVPRO operate call-lines 24 hours a day and can send a team within 4-hours upon receiving a notification of loss. Although we work to a restore rather than replace method, we can inventory any non-salvageable items like charred furniture for you to pass on to your insurance adjuster. We are an established provider of commercial services and, as such, have experience dealing with a variety of local adjusters as well as the Chamber of Commerce.

One of the common concerns business owners in customer-facing industries tell us is the unpleasant odors that can be left behind by fire. Our method is to use water-based thermal foggers. These equipment vaporize pairing agents which are then released in a thick fog inside the affected area — pairing agents bond with odor particles causing them to sink to the floor where they can be cleaned away. By using water-based foggers, we can reduce the airing time required after deodorization and keep closures to a minimum.

We can also deploy HEPA filtered air scrubbers and hydroxyl generators to help trap motes of soot and odor and chemically neutralize airborne odors. Use and placement depend on the nature of the fire loss and the business.

In a business emergency, contact SERVPRO of Northeast Spokane at our 24 hours call-line (509) 474-9144.

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Develop a Business Continuity Plan in 4 Steps

10/17/2018 (Permalink)

Business owners can minimize losses due to disruption after a disaster by making a business continuity plan. These four steps will help you develop a plan to keep operating after a disaster or reopen as soon as possible.

1. Conduct a Business Impact Analysis

Gather data on revenues and expenses and perform detailed assessments of the costs associated with various risks. In addition to fire, flooding, or storm damage, an impact analysis should also factor in delays or shortages of supplies or services. This analysis is also useful for determining the amount of business interruption insurance coverage needed to offset lost revenue and continued operational costs.

2. Plan Recovery Strategies

The right recovery strategies depend on the nature of a business and the level of interruption coverage. Determine whether you can operate out of a temporary location or even keep the main location open in the event of partial losses. Identify which costs or losses can be recouped through business insurance and perform a gap analysis to identify what is not covered. Strategize about how to minimize losses and quickly resume operations.

3. Implement Continuity Measures

Once you have an impact analysis, gap analysis, and strategies for recovery, you are prepared to lay the groundwork for the continuity plan. Organize a team responsible for enacting these strategies in the event of an interruption.

4. Perform Tests and Training

Put your calculations to the test as you implement these measures and train the continuity team. Update the plan with findings from testing and training.

Follow these steps to develop a continuity plan for a business in Colbert,WA. Refer to a federal guide to continuity plans for further guidance. It may take anywhere from 48 to 72 hours for business interruption insurance to start. A commercial damage restoration company can help you repair damage and resume operations in a timely manner.

The Thaw Is Coming: Protecting Your Business From the Spring Thaw

9/12/2018 (Permalink)

Preventative steps to avoid stress during the season changes

In Spokane, WA, the spring thaw can lead to floods, and that can be devastating to your property or business. A spring flood may shut down your operation for weeks as restoration specialists dry out and restore your property. There are preventative steps you can take to reduce the risk of flooding and to give your business the best chance of surviving the spring thaw.

1. Remove Snow From Your Roof

While snow removal is part of routine winter maintenance, many business owners may forget to check the buildup of snow on the roof. Not only does snow increase the load on your roof, but when the thaw hits, the increased water flow can also find minor imperfections, turning minor issues into significant water and roof damage. Therefore, before the thaw, look for a way to remove any snow from your roof safely.

2. Shovel Sidewalks and Driveways

Though it may not seem possible, during a thaw, snow buildup on sidewalks and driveways can lead to interior flooding, especially if the grading of the property is inadequate. During heavy snows and close to the spring thaw, it may be necessary to remain extra vigilant about snow removal.

3. Clear Your Drains

Depending on the level of snowfall, you may want to ensure that all of your drains, roof and ground, are clear of any debris and that you don’t have a frozen pipe anywhere. As the weather warms up there can be a massive influx of water, which may be too much for some drains to handle.

4. Consider Flood Insurance

Beyond any preventative measures, it may be wise to purchase flood insurance. Many standard insurance policies do not protect against this type of water disaster, and having coverage may be the difference between a few hundred or a few thousand dollars lost.

The spring thaw can be a stressful time of year, especially for business owners who worry and depend on the continued operation and function of their property. These preventative steps can help to alleviate that stress and protect your business from flooding.

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FAQS on Mold Growth

7/13/2018 (Permalink)

When mold growth is discovered in your facility in Spokane, WA you are overwhelmed with questions and you must act immediately. After you call the mold remediation professionals, you start to think of all the things you don't know and wished you had asked initially. While the experts do the hard work, here are some common questions and answers about mold:

1. Where does mold live? Mold lives wherever there is water, oxygen and organic material.

2. How do I prevent mold growth? Repair leaks and fix water damage quickly. High humidity (more than 45%) is enough moisture for mold colonies to grow.

3. How fast does mold grow? Infestations can take place in 48-72 hours.

4. Why does mold smell? Gases given off during mold digestive processes are smelly mycotoxins, but the presence of mycotoxins depend on the type of mold and the material being consumed.

5. Why didn't bleach work to clean mold? Bleach only removes stains and does not kill deep mold.

6. If spores are everywhere, are they in my building? Yes, spores are airborne and travel into your building through the HVAC system, windows, doors and on clothing.

7. How do I get rid of spores? You can do some regular cleaning (vacuum, HVAC cleaning, and carpet cleaning) to prevent spore buildup and bring spores levels down to normal.

8. What if the cleanup process causes spores to be released throughout my building? Spores naturally exist in the air, but professionals set up containment areas and use air scrubbers to manage indoor spore levels while cleaning.

9. Do I have to throw away special personal items? It depends on the material involved, but restoration specialists know how to clean different types of materials and will advise if any items can't be saved.

Now you are more knowledgeable about the situation and prepared for the work that will be done. Thankfully, you have professional remediators to get the mold cleaned quickly and safely, but you also know how to manage your building environment to prevent mold growth from happening again. Visit for more information on mold. 

Water Conservation Tips for Your Commercial Building

6/18/2018 (Permalink)

Conserving water is a good business practice no matter what type of commercial building you own in Spokane, WA. Using less water can save you money and reduce the stress on your plumbing. Some property owners start researching conservation options after fixing major water issues. If you've recently gone through a water cleanup, you can ask your commercial restoration team for advice and conservation tips.

• Focus on your irrigation system. Maintaining your sprinkler system can actually help you use less water. Clogged sprinkler heads may require a greater output of water to keep your lawn looking its best. Similarly, you can focus on the schedule of your sprinklers to ensure they don't run while it's raining.
• Upgrade your faucets. If you have a lot of customers coming in and out of your bathrooms, you may want to upgrade your faucets to touchless models. This water upgrade ensures the sinks aren't left running when a negligent user forgets to turn the water off.
• Replace old appliances. Old water heaters, dishwashers, washing machines and other appliances can use more water than the new energy-efficient ones. Replacing these outdated systems can help you use less water and save money in the long run.
• Install separate meters. Having your irrigation, cooling tower and other major systems on their own meters can help you better understand how much water is going into these particular systems. If too much of your allotted water is going to irrigation, you may realize you have water issues. Separate meters give you more control over the situation.
• Address water damage. Leaks, burst pipes and broken water mains can waste a lot of water. If you notice any sort of damage, no matter how small, you should get it looked at as soon as possible. Addressing these issues can help you avoid major waste.

Water issues, such as leaks, faulty irrigation systems or outdated appliances, can cost you a lot of money in wasted water. You can put some conservation methods into practice to start saving water and money. Visit for more information on commercial water damage

Steps To Take Following a Commercial Building Fire

5/19/2018 (Permalink)

Give SERVPRO a call after commercial fire damage.

A house fire can be an upsetting experience in Spokane, WA. Beyond losing precious items, the aftermath of a blazing fire can leave you unsettled and frightened. Once the fire is out, you may immediately think about calling commercial fire restoration and cleanup services, but before you do, consider these steps.

1. Contact your insurance company and request a meeting. If possible, you may want an adjustor on site during the first walkthrough. If the adjustor cannot visit the site immediately, take pictures.

2. Ask fire officials when it is safe to re-enter the building. The fire may be extinguished, but without knowing the amount of destruction to the structure, you may not be aware of where the safety zone is.

3. Request a copy of the fire report from the fire department. Not only can it have pertinent information for your insurance claim, but it may also have information to help you identify what data is still missing and possibly necessary for fire restoration specialists.

4. To prevent possible looting, or additional vandal destruction, secure the building. Most fire insurance specialists can offer information on how best to protect the structure.

5. Contact a commercial fire cleanup and restoration crew to assess the damage. Professional cleaners can help with water, soot, and smoke cleaning, as well as sanitizing the damaged areas.

6. If emergency personnel turned the electricity off, empty refrigerators and freezers. After emptying them, leave the doors open for air circulation.

7. If water was used to put out the flames, wiring might be damaged. Heat and water may also have damaged appliances. Before turning on lights, appliances, or HVAC systems, check with repair services.

8. If the damage is extensive, contact utility companies regarding service. Suspending utilities during restoration is often necessary.

Fire restoration can be a big operation whether it involves minor damage or extensive rebuilding. By following the above steps, you may find the process less stressful or overwhelming. You can also protect your building from additional damage. Visit for more information on commercial fire damage.

Understanding Category 2 Water Damage

4/18/2018 (Permalink)

Give SERVPRO a call if you experience water damage. We can handle any size situation.

The extent of water damage often depends on the water’s source. In most cases, the water falls into category 1, 2 or 3. Category 1 is damage that stems from a broken pipe or burst supply line that did not undergo a proper water pipe repair. Category 3 comes from sewage backup or a flood. Category 2 is more severe than 1 but less severe than 3, but it is still dangerous to deal with on your own. Here is what you need to know about category 2 water damage:

• Category 2 water contains a substantial amount of biological, chemical or physical contaminants.
• Category 2 water has been known to cause sickness or discomfort in people who are exposed to it.
• Category 2 water is often referred to as “grey water.”
• Category 2 water typically contains microorganisms.
• Examples of category 2 water include toilet bowl overflow with urine (but no feces), water discharge from washing machines or dishwasher and sump pump failures.

Dealing With Category 2 Water Damage

Because you don’t know what type of bacteria or chemicals lurk in the grey water that flooded your building, it is best to call the Spokane, WA water restoration team for help drying out and cleaning up. Until help arrives, there are a few things you can do:

• Shut off your building’s main water supply line and perform a water pipe repair.
• Ventilate the area with fans and open windows.
• If you have one, place a dehumidifier in the affected area.
• Turn on your HVAC system to get air circulating.

Your local water remediation team can do the rest, which may include removing any standing water and removing wet and damaged materials. They may also advise you on how to prevent broken pipes in the future. Before they leave, ask for a report so you can send it along to your insurance agency. If you don’t know how to perform a water pipe repair, contact your Spokane, WA plumber to do it for you before you turn your water back on. Visit for more information on commercial water damage. 

3 Precautions That Can Protect Your Business in a Storm

3/13/2018 (Permalink)

This business had a large water loss that flooded most of its interior, as you can see from this picture.

A severe storm in Spokane, WA can damage the structure of your building as well as the efficiency of your business. Flood water can destroy the equipment, data, and furniture within your commercial structure, which can be costly and can bring your company to a standstill. Here are 3 precautions you can take to minimize water damage, confusion, and data loss.

1. Create a Plan

Storms can be frightening and are often paired with chaos and disorder. It’s important to create an emergency weather plan for your employees to follow so that everyone can stay safe. Making a plan can also help the business get up and running faster after the storm. Your business plan can include information about these concerns:

• Evacuation procedures
• Relocation of equipment
• Communication after the initial storm
• Repair and restoration plans for the flooded building

Once the plan is created, be sure to review and test it. Practicing evacuation drills can keep your employees safe, and being aware of what will happen to vital parts of your business during the storm can help you get back on your feet more quickly.

2. Protect Your Property

There isn’t much you can do to prevent the storm from affecting your commercial building, but there are many proactive ways to minimize the water damage. Put sandbags in any areas that may be easily flooded, and try to move furniture and electronics to a higher level of the building. You can also cover windows and seal doors as an extra precaution.

3. Secure Important Data

Most businesses rely completely on technology. If flood water damages your electronics, you could lose vital data. By backing up your business’s important files and programs, you won’t have to worry about losing the time and money to regain that data. If all else fails, try to transfer your data to off-site storage quickly after being notified of a severe storm.

Being prepared for a storm can help your business minimize losses. Although flood water can cause a lot of water damage to your building, you can protect employees and preserve assets that are important to the company. Visit for more information on commercial storm damage. 

How To Take Care of Belongings After a Commercial Fire

2/12/2018 (Permalink)

Dealing with a commercial electrical fire in Spokane, WA is no business owner’s ideal way to spend an afternoon, but being prepared for the ins and outs of the aftermath can help ease the process. Depending on how extensive the fire is, any number of belongings and structural areas may have been severely damaged. Treating those belongings will be up to the restoration company either you or your insurance company has chosen, but knowing the process can go a long way toward alleviating concerns, as well as helping determine the difference between a reputable and not-so-reputable restoration company.

Content Restoration

A truly professional restoration company will have a “restore” mindset rather than “replace” when it comes to the contents in the affected area, but that’s not to say that all items will be salvageable. A reputable restoration company will do everything in its power to restore salvageable items to their pre-fire condition. Depending on the type of damage, restoration workers will use a number of methods to restore items, including wet, dry, foam, abrasive and immersion cleaning, as well as a spray and wipe method.


Sometimes, if an electrical fire affected a large enough area, items will have to be packed out of the room or rooms in order to assess the damage more effectively. Not only does this speed up the remodeling process, but it also protects damaged contents from further damage during the restoration process.

Electronic Cleanup

With an electrical fire, perhaps the items most likely to be unsalvageable are the electronics that started the fire in the first place. This decision varies case by case, however, and it’s important to leave it up to the professionals to assess whether or not an item can be salvaged. When it comes to television or computer cleanup, it’s important to act quickly to prevent further damage. It’s also important that you do not attempt to turn on or operate any electronic device that has been damaged by fire until a restoration professional has inspected or restored it. Visit for more information on commercial fire damage.

Understanding Category 3 Secondary Water Damage

1/24/2018 (Permalink)

When you have flood water in your home or business, restoration involves more than getting the water removed. The secondary damage that usually results makes the cleanup more involved than dealing with water that originated from a sanitary source. If the water is only moderately contaminated, it is considered to be Category 2. However, if it is Category 3, you must consider the implications and should consider employing the services of a professional water damage professional.

Category 3 Water

Category 3 water is described as severely contaminated, with high potential to cause illness. It is also called black water. If you have flood water due to a hurricane or other severe weather event, this is always considered Category 3. It can contain numerous hazards:

• Pesticides
• Toxic substances
• Heavy metals
• Toxigenic and pathogenic microorganisms

You are also dealing with Category 3 water if you experience a toilet backflow or sewer backup at your Spokane, WA home or business.

Degrees of Secondary Water Damage

The degree of secondary water damage, and thus the seriousness, depends on several factors. The source of the black water and the period of time it sits are both part of the equation. For example, an overflowing toilet handled promptly won’t result in the need to remove and dispose of your flooring, which could be necessary after a storm surge or severe sewer backup. The highest degree of danger results when the flood water hasn’t been promptly or properly removed or it carries a high concentration of contaminants.

The wisest course of action when dealing with any water damage is to seek the services of a trained and experienced professional. These experts have the knowledge necessary to know what can be salvaged and what should not be. They’ll restore when possible and otherwise properly dispose of particle board furniture, drapery, carpet, drywall and other materials that are too contaminated to restore. Surviving the event is great, but getting through the secondary damage is important as well.
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Commercial Fire Damage Restoration Steps

11/3/2017 (Permalink)

Commercial Fire Damage Restoration Steps

Electrical fires and utility room fires can result in a devastating damage to business premises and massive losses from the commercial fire damage.

The owner should seek services from professional fire damage restoration experts to restore business premises after an incident of electrical fire or utility room fire to reinstate the pre-fire condition as quickly as possible.

This first stage will include a fleet of vans and fire trucks efficient for fire suppression.The first step in fire damage restoration is assessment; it comprises thorough inspection and full assessment of business premises. The inspection process is a crucial stage which enables the contractor to categorize the fire type, degree of soot damage and also to point the cause of the fire. Also, record information which will be used by the insurance company for compensation of the fire damage losses. Due to immense confusion which emerges from the disaster, people do take advantage of the situation to loot belongings after the commercial fire damage. Fire damage restoration experts will board up your business in order to prevent looting.

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SERVPRO Can Professionally Restore a Spokane Water Damaged Business

10/3/2017 (Permalink)

SERVPRO Can Professionally Restore a Spokane Water Damaged Business

There are many property issues that business managers may have to grapple with, commercial water damage in Spokane being one of the worst. Unfortunately, this type of damage can occur in the business setting at any moment. Whether the water damage results from a natural disaster or office mishap, substantial structural deterioration or destruction is often the result. In many cases, the emotional and economic pains that water damage produces force business owners to close their companies permanently. However, learning more about commercial water damage and how to efficiently complete the cleanup process, using an experienced company like SERVPRO, can help you impede this from happening.

Commercial Water Damage: Key Causes. The undesired result can be from numerous factors. The damages can result from flooding, roof leaks, frozen pipes, ice dams, and sewage backups. Additionally, disasters like fires can require extinguishing work from the fire department, leaving large quantities of standing water behind. No matter the cause of water intrusion, the effect is often the same: actual damage to the structural integrity of your property coupled with the compromise of safety to employees, and clients.

Identifying The Source Of The Problem. To deal with water damage effectively, you have to identify the source of the problem and then eliminate it. It's also important to know that there will be different methodologies for water damage restoration depending on the source. Excess water flowing from a broken or frozen pipe or ice damming on the roof will be handled differently than issues which result from floodwater or a sewage backup.

Avoiding DIY Projects. Business proprietors are tempted to begin the cleanup process by themselves to quickly reopen the doors to commerce. If the normal business traffic patterns have been disrupted, then it is time to call in SERVPRO, to mitigate water damage restoration time and costs. Rapid water pumping will diminish downtime and lessen damage to inventory, office furniture, supplies, and the building's structural components. Precise assessment and planning get results.

Contact SERVPRO Today. If your Spokane commercial property has been impacted by water damage, it's time to take action. When you call the friendly professionals of SERVPRO, you'll receive a fast response from IICRC-certified technicians who use cutting edge equipment and customized methodologies to expedite the restoration process. Our techs are trained in water damage restoration, applied structural drying techniques, odor control, and mold remediation. Cleaning and restoring, as opposed to more costly replacing, is our policy so that we save you money as we quickly work to get your business back in business. "Like it never even happened."

We’re Highly Trained Water Damage Specialists

SERVPRO of Northeast Spokane specializes in commercial water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. Call us for immediate 24/7 response. (509) 474-9144 

Commercial Fire Damage Options

9/27/2017 (Permalink)

Commercial Fire Damage Options

Fire damage is incredibly problematic for a lot of people. One of the main issues with fire damage is that you may not necessarily know how to get rid of it on your own. Commercial fire damage restoration is incredibly important because of the fact that you will have a professional there to help as often as they possibly can. Fire restoration cannot necessarily be done by a firefighter with their fire hoses and fire trucks. Because of this, it is essential that you hire a restoration company to do the fire restoration for you.

Issues with fire damage is that leaves behind a lot of smoke damage that is difficult to get rid of. This can deter you from feeling comfortable in your own home, which is important when you are trying to live there with your loved ones. You are also going to want to look into hiring a professional who takes care of soot damage. Both soot damage and smoke damage can be problematic for your future. This is why it is important to hire a professional after you have dealt with an electrical fire or utility room fire.

The commercial fire damage experts will easily be able to put in a fire sprinkler system and fire suppression system for you at a price that you will be able to afford. A fire sprinkler system is imperative when it comes to preventing a fire from starting all together. You are also going to want to look into getting a fire suppression system in order to benefit from all it has to offer to you. Fire damage is not something that you should try on your own as there are many different things that will need to be done in order to get rid of the smoke damage that is left behind from fire hoses and fire trucks.

Despite the fact that firefighters have already left, there was probably quite a bit of smoke damage and soot damage left bdhind due to the commercial fire damage that happened. The experts will be able to put in a fire sprinkler system and fire suppression system for you so that this is something you do not have to worry about in the future. Firefighters are very good at taking care of electrical fires and utility room fires, but it is important that you talk to a firefighter about other things that you can do to prevent a fire from happening altogether.

Using a fire sprinkler system and fire suppression system is essential if you own a business and have recently dealt with commercial fire damage. Fire restoration is no laughing matter and it is incredibly important that you work with the experts to get it restored as soon as possible. This includes both the smoke damage and soot damage that is present within the home. Fire restoration is more than just the use of a fire truck and fire hose, it is something that you need to contact a local company about in order to have done professionally.

Whether you have recently dealt with an electrical fire or utility room fire, it is imperative that you get a fire hose in there to take care of the issue for you. After the fire trucks have left, you need to hire a company that deals with the restoration after an electrical fire or utility room fire. There are so many different companies that you can easily hire for this type of job, so make sure that you contact several of them to get a feel for how much they are going to charge. If you have some type of homeowners insurance, you may even find that the coverage is paid for you so that this is something you do not have to worry about paying yourself and then trying to figure out if it is going to fit into the budget that you currently have or if you need to take out a loan.
Visit for more information on fire damage.

The Proper Coverage Makes a Difference In Spokane

9/27/2017 (Permalink)

The Proper Coverage Makes a Difference In Spokane

The subject of water damage insurance coverage can be difficult to understand. You may find a number of answers that may be confusing when finding out what types of water damages in Spokane are covered by your homeowners insurance policy. Understanding your Spokane Valley water damage insurance policy is essential so that you can take advantage of its benefits. Moreover, you can also take steps to prevent any water damages that are not covered in your homeowners insurance policy. Let's look at some of the coverage alternatives that you can find with your policy.

Water Damages That are Covered
One of the first things to remember is that homeowners insurance policies do not cover damages caused by floods. However, you will find other important coverage alternatives that you will need. If water damages are caused by rain that eventually caused a leak in the roof of your home, your policy will cover the damages. Another example can be a window that gets broken due to a storm and water begins to come into your house. Those who live in areas where winter storms generally hit hard can also take advantage of homeowners insurance. Many can benefit from an insurance policy when water damages are caused by melting snow that begins to seep into your house due to a winter storm.

Water Damages That are not Usually Covered
The easiest way to remember if you are covered on any particular water damage event is by knowing the cause of the water damage. Maintenance is important to keep your home safe and covered by homeowners insurance. You will not be covered by your insurance policy if poor or no home maintenance contributed to the water damages. An example would be if a pipe burst in your home because you never had your pipes inspected. You will also not be covered if you noticed a leak that never got fixed and worsened over time. Within time, this type of problem can result in mold, which can be very expensive to fix and won't be covered by your insurance policy.

Maintaining Your Home
When it comes to maintaining your home, the simplest details is what makes the biggest difference. The first thing that you can do is inspect the areas around your home. The ideal times to do your inspections are right before a season starts or after a season is over. One example is to inspect your gutters after the fall season so that you can prevent any clogs caused by falling leaves, which can end up causing a water leak that drips into your home. Another thing that you can do is inspect your roof. If you notice anything different in your roof's color or shape, make sure that you hire a professional to inspect it properly.

Proper Maintenance, Being Prepared and Great Results
By doing the proper maintenance on your home, you will be able to get the results that you want. Familiarizing yourself with your home's layout will also allow you to be prepared in case of an emergency. Remember to read your policy thoroughly so that you can make the right decision about investing in homeowners insurance. Make sure that you ask any questions regarding your water damage insurance policy, so you can understand the coverage alternatives much better.  

Water comes from everywhere and our certified technicians can clean and dry any flood better than its original state. Our technicians are highly trained and experienced with every  water damage situation from fixing water damage, water damage, water damage repair, water damage clean up, water removal pump, clean up flood,  clean up water, cleanup water,  water stains, cleanup flooding, evaporation equipment, carpet dryer, air movers, basement water repair, clean up flooding, water damage services, basement water removal, water removal equipment, basement water cleanup, water damage carpet, floor water damage, water removal service, water damage company, water damage removal, water removal pumps, water damage home, water damaged furniture, fix water damage, carpet dryers, emergency water damage, water stain ceiling, water extraction equipment.

If You See Signs of Water Damage, Contact SERVPRO of Northeast Spokane  -  (509) 474-9144

Water Damage in Colbert Can Cause Different Problems For A Commercial Property

9/27/2017 (Permalink)

Water Damage in Colbert Can Cause Different Problems For A Commercial Property

Water can cause damage to a home. However, commercial water damage in Mead can be catastrophic. Commercial buildings are large and may have a lot of specialized equipment inside of them. That is why commercial water damage presents different issues from residential water damage.

One of the biggest differences between residential and commercial structure is the size. Residential homes are typically a few thousand square feet. At most, they are three stories high. However, commercial buildings can have tens of stories and hundreds of thousands of square feet. If a pipe bursts in the eighth floor, and it cascades down to the other floors, then this can result in a huge mess. Many  companies may say that they can handle residential and commercial water damage. However, they may not have the equipment necessary for drying out multiple floors.  SERVPRO has the equipment and expertise.

Another major difference between residential and commercial water damage in Mead is the amount of equipment and furniture involved. For example, if a company is attempting to dry out the carpet inside of a commercial building, then they may be required to remove several desks. They may have to work around sensitive equipment that cannot be removed. 

The intricacies of a commercial building also make water damage restoration very difficult to perform. A commercial building may have a firewall. This firewall can make it difficult to dry and test for moisture. It can also be difficult to remove wet insulation. A commercial building may have extensive ventilation systems. All of these systems should be inspected for damage.

If a building suffers commercial water damage in Mead and needs to be restored, then you will need to contact a professional water restoration company. SERVPRO has a track record of successfully handling commercial restoration jobs.

Locally Owned Company with National Resources

SERVPRO of Northeast Spokane is locally owned and operated. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Mead community and want to do our part in making it the best it can be.

When you are dealing with water damage  by flood or storm immediate action is crucial. You should choose the company with storm damage experience--SERVPRO 

Call us for help.  (509) 474-9144

Fire Damage and Lost Revenue Call for Fast Action to a Spokane Business

9/27/2017 (Permalink)

Fire Damage and Lost Revenue Call for Fast Action to a Spokane Business

Commercial fire damage in Spokane can often be significantly more difficult to repair and restore than its residential counterpart. Commercial facilities typically have tighter layouts, more fragile equipment, and greater hazards than residences, making cleanup and restoration of fire damage both difficult and dangerous. Depending on the commercial facility, valuable and salvageable merchandise or products can also be obstacles to cleanup efforts and require considerable care. Commercial fire damage can also take on multiple forms as well, causing damage from the fire itself, smoke, ash and debris, water, or other staining fluids. Understanding what is safe and what is not in a commercial fire cleanup operation is imperative to preserving your health, and getting your doors reopened for business.
What is (Relatively) Safe to Clean Up 
Cleaning up smoke, soot, and ash can be tiring and difficult, and often requires special tools, cleaning products, and expertise. But these don't typically require much safety equipment beyond goggles and masks. Know, however, that smoke damage is notoriously difficult to clean up, and to effectively remove smoke and soot special equipment is usually a necessity. Until then, commercial smoke damage in Spokane businesses will continue to permeate the air, and be painfully noticeable to customers, clients, and employees.
What Can Be Hazardous 
Water damage of any kind can represent a significant hazard as unchecked water damage can foster chemical and biological hazards of many kinds. Water can dissolve or carry off toxic materials such as insulation or household cleaning supplies, and foster mold growth in even the hardest to reach places. Water damage restoration, the result of water from the firefighters, should be approached with extreme caution and is probably best left to professionals like SERVPRO. These technicians, who are IICRC certified in all aspects of smoke and fire damage restoration, can restore your business or office space to preloss condition "Like it never even happened." 
Defaced and damaged metals and woods can also present a significant hazard. Although fire destroys most bacteria and other pathogens, infections can still result from gashes or wounds incurred during the job. Be sure to wear long pants and sleeves as you enter wreckage. Better yet, leave it to the pros.
What Can be Deadly 
Strong fire damage can ultimately be the most lethal hazard in a commercial fire, as fire can destroy or weaken structural elements and lead to catastrophic injuries. This is especially prevalent in commercial settings where heavy objects may be prone to falling on or otherwise injuring a person. An additional, often unseen hazard is the potential presence of long-burning embers and coals underneath rubble or burnt material. These can restart fires, especially when disturbed, and have dangerous potential should such a fire start up while occupants are not wearing proper safety gear. 

Lost time is lost business translating to lost revenue for a retail business. Don't hesitate, if you have any issues with a Spokane commercial fire, to contact SERVPRO of Northeast Spokane at (509) 474-9144 for further information or 24/7 emergency fire damage services.

Step By Step Professional Water Damage Restoration

7/25/2017 (Permalink)

Step By Step Professional Water Damage Restoration

When water in home or water in commercial property occurs, the resulting damage can be tremendous. Water cleanup professionals are usually the first responders following a supply line break, pipe break or significant water damage to a business or home. The job of a mitigation company is to clean up the flooded home or water in business and to preserve and protect the business or home and its contents.

While many people may approach a water damage or supply line break situation as a DIY project as a way to save money, their lack of knowledge and experience regarding water cleanup, drying or restoration may result in additional damage to the structure and its contents. Certified professionals from a restoration company have the knowledge, skills and high tech equipment to handle the task efficiently and quickly resolve this overwhelming problem.

Water in business or water in home can cause tremendous damage to the property. Not only can it damage valuable items, but also the building or structure in which they are stored. Quick action can help minimize the damage in a flooded home or business and possibly save some of the possessions or contents. Success in mitigation depends on how long the water in home or water in business has been around, equipment used and drying process.

Flood damage can be due to pipe break, sewage backups, supply line break and major leaks from the washing machine or water heater. Extensive water in home or business causes considerable damage to the building materials, flooring, and items in your property and it can also disrupt normal day-to-day activities. If you experience a flooded home or water in business, call a water cleanup company immediately that provides water cleanup and flood damage mitigation.

Here are steps taken by mitigation professionals from a reputable restoration company to restore a flooded home or business:

1. Inspection and Assessment

This is an important step to creating an effective restoration plan that will work successfully. Mitigation professionals carefully inspect the flooded home or business, determining the type of flood damage and the materials affected. They look for supply line leak, pipe break and other potential causes of flood water.

2. Water Removal

Typically, hundreds of gallons of water are extracted using their powerful pumps and vacuums during the water extraction process. Water cleanup technicians start the water removal process as soon as possible to prevent additional damage to the property.

3. Drying and Dehumidification

Once standing water has been removed, flood damage professionals use use powerful water extraction equipment, and dehumidifiers to remove unwanted water and moisture from affected materials, including flooring and furnishings. Specialized equipment is used to target the water or moisture that’s harder to reach. Professionals use less intrusive, efficient drying techniques to remove the remaining water and moisture from the property with dehumidifiers and air movers.

4. Cleaning and Sanitizing

Flood damage also affects items, like clothing, furniture, and other items. Professionals can clean restorable belongings using a number of expert and specialized cleaning methods. They also sanitize the area and remove odors using fogging equipment and industrial air scrubbers.

5. Restoration

This is the last step is a water in home or water in business mitigation. The restoration step could involve major reconstruction, or can be relatively minor. Water damage professionals will perform an inspection of the structural damage and even work with the property owner's insurance company to create a reconstruction plan.


When a home or business gets flooded due to supply line break, pipe break or plumbing fixtures failure it can can quickly become a problem. Don’t treat flood water in business or water in home lightly. It is crucial to call a restoration company with a team of well-trained and knowledgeable water damage restoration professionals. A reputable restoration company or team is committed to restoring your property to its original, pre-flood condition. Visit for more information on water damage.

Dealing With Water Damage Cleanup in Mead

3/11/2016 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation.

Mead Residential Water Damage Cleanup 

There are many reasons why Mead residential water damage cleanup services may be necessary. Your home can become flooded due to big storms with heavy rain in your area. A tree limb could crash through your window, or your roof could begin leaking. Sometimes pipes can burst inside of your home without warning, or your toilet may overflow leading to contaminated water that will need to be cleaned up by professionals. No matter what type of issues you have concerning flooding in your home, it is important to get them taken care of as fast as possible to stop the spread of water damage. 

Keep Problems Contained by Handling Them Quickly

No matter the source of the Mead water damage, it can cause serious issues in your home. It is imperative that any water left standing after a flood be tested to make sure that it is not contaminated because the bacteria can spread and be harmful to you and your family. Some water may even be hiding inside of your walls or carpets. There are special meters and sensors that can help find and determine how much water is in your property so that it can be removed promptly to prevent mold from growing and further damage from occurring. 

Cleaning Is the First Step

There are different methods available to help you restore your home quickly from water damage in Mead. Getting the affected area and any surrounding areas cleaned should be the first step. Next, you’ll want to determine what needs to be repaired or replaced. The more items you can repair, the less money and time you’ll spend on getting your home back to its former glory. After cleaning up, using a professional service to check for any structural damage and fix it quickly can also help keep the problem from spreading.

Getting Rid of the Water

Large truck-mounted or portable water extractors can help you to remove water from your carpets in a quick and efficient manner. Air moving equipment can also be used to help water evaporate quickly from the top of carpets and other surfaces. Then, dehumidifiers can get rid of excess moisture in the air. Refrigerant and desiccant humidifiers are both useful options depending on the situation. 

Next Steps

After the water has been removed from your home, it is important to have your property deodorized so that it smells good when you return to it. Water damage can often cause bad smells, especially with contaminated water, and antimicrobial treatments and disinfectants may need to be done as well. This should always be done promptly to make sure that secondary problems do not occur. Additionally, lingering smells may be an indication that there is still an issue.

Locally Owned Company with National Resources

SERVPRO of Northeast Spokane offers quick and reliable Mead residential water damage services for any water emergency. We have the personnel to help. Please call us today at (509) 474-9144.

Protecting Your Small Business From a Commercial Fire in Spokane

9/29/2015 (Permalink)

Keep The Flame in the Kitchen

Turn to SERVPRO When You Incur a Commercial Fire to Your Business in Spokane

If you run a small business in Spokane, a top priority is protecting the physical structure to ensure that the doors remain open. And while there are numerous things that you'll need to protect your property against, commercial fire damage and natural disasters can be several of your most formidable foes. Luckily, there are numerous strategies you can take to maximize your prevention and recovery strategies. Following is an outline that may be of assistance.

Fire Damage

Fires can impose serious damage to your commercial property. Typically, there are three types of damage caused by the fires. First, the flames from the fire can destroy material items and undermine the structural integrity of your property. The smoke damage from a fire can cause substantive problems. Smoke is always accompanied by an odor, caused by burning of cellulose, and possibly also by soot. The residue known as soot is the by-product of specific types of combusted materials such as plastics and other non-cellulose products. Soot can be especially difficult to clean up and remove. Smoke can travel and permeate throughout a structure utilizing wall voids, electrical conduits, and a/c ductwork as travel paths. Secondary water damage is standing and absorbed water resulting from the action of the first responders. This water damage requires water extraction and drying to reduce moisture and humidity within your place of business. This will mitigate water and fire damage and help to suppress the potential of mold growth.

Fire Prevention

To prepare for a potential fire, you should create a disaster prevention plan. This plan will help you guard against fire damages as well as floods, and natural disasters. The best way to secure your small company against fire damage is to recognize potential hazards. The two most prevalent fire sources include lit candles and overloaded electrical lines. Take the steps necessary to prevent these two fire starters from becoming an issue for your business. You should contact your local fire marshall and obtain recommendations for fire prevention. And also gather information regarding how your company should respond to maximize safety and minimize fire damage to your Spokane business. Keep the contact information for SERVPRO, a premier commercial fire damage restoration company, close at hand to ensure an immediate response to any emergency than may transpire.

Fire Damage Recovery?

Although knowing how to prevent a fire is important, knowing how to react after the conflagration is very relevant to your business's ability to reopen. Draft a thorough, detailed fire damage recovery plan. This plan should include alternative locations to conduct business and the contact information for vendors, clients, employees, and SERVPRO. This company will respond within one hour to assess, inspect, and create an action plan for remedying the fire damage to your small business in Spokane. We work with many insurance providers and adjusters, and upon a coordinated effort and agreement, can quickly get your business back open for business.

Commercial Building Restoration Services

SERVPRO of Northeast Spokane responds quickly to your Spokane fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Call for an immediate response. (509) 474-9144